Axis Shop on ngpay

Terms & Conditions

• To access Mobile Banking Services through Axis Shop on ngpay, the user needs to register his mobile number with the Bank for Mobile Banking.
• To use Axis Bank Direct Debit for making payment for products purchased using Axis Shop on ngpay, the user needs to be registered for Mobile Banking services of the Bank. A customer is defined herein as a registered user of the service.
• Transaction limits for purchase funds transfer on ngpay through Axis Bank is Rs.5000 per day per customer. The Bank reserves the right to revise this limit from time to time as deemed necessary by the Bank.
• Transaction limits for purchase on shopping mall (merchants tied-up with ngpay), is Rs.10,000 per day per customer. The Bank reserves the right to revise this limit from time to time as deemed necessary by the Bank.
• The customer shall be responsible for the accuracy of any information provided by the customer for availing the facility.
• The customer shall be responsible for activating the service after the Bank intimates him and the Bank shall not be responsible for any delay on the customers' part.
• The customer is solely responsible for protecting his registered mobile phone and pin for the use of the Facility.
• The customer shall be liable to the bank for any kind of unauthorized or unlawful use of any of the above mentioned pins or of the said facility or any fraudulent or erroneous instruction given and any financial charges thus incurred shall be payable by the customer only.
• The customer accepts that for the purposes of the said facility any transaction emanating from the given mobile phone and mobile number shall be assumed to have initiated by the customer.
• The customer shall request the Bank through the ATMs/ branches of the Bank, to suspend the said facility or change mobile number, if his mobile phone has been lost or has been allotted to some other person. Also he shall be obliged to inform the Bank about any change in the mobile number or any unauthorized transaction in his account of which he has knowledge.
• It shall be the responsibility of the customer to update himself with regard to any information relating to the services as the Bank may decide to provide certain other additional services under the said facility. The Bank shall not be responsible for any disregard on the part of the customer.
• The bank shall not be held liable for any loss suffered by the customer due to disclosure of the personal information to a third party by the Bank, for reasons inclusive but not limited to participation in any telecommunication or electronic clearing network, in compliance with a legal directive, for statistical analysis or for credit rating.
• The customer shall be liable for all loss if he has breached the Terms and conditions contained herein or contributed or caused the loss by negligent actions or a failure on his part to advise the Bank within a reasonable time about any unauthorized access in the account.
• Any accountholder on registering for the said facility shall be deemed to have read, understood and accepted these terms and conditions as stated above (and as amended from time to time). Axis Bank reserves the absolute right to withdraw/ change/ modify/ suspend/ cancel and/or alter any of the terms and conditions of the service Axis Shop on ngpay.
• The bank reserves the right to levy fees or charges for the provision of this service and these may be revised from time to time as deemed necessary by the bank.
• In all matters relating to the subject mobile banking service provided by Axis Bank for its registered customers, the decision of the Bank shall be final and binding in all respects.

Indemnity

In consideration of Axis bank agreeing to provide the Facility to the Customer, the Customer hereby irrevocably agrees, to indemnify and keep Axis bank indemnified, at all times hereafter, from all losses, damages, costs, legal fees, charges and expenses and consequences whatsoever, suffered or incurred by Axis bank on account of any claims, actions, suits or otherwise instituted by the Customer, or any third party whatsoever, arising out of or in connection with the use of the Facility and any and all transactions initiated by the use of the Facility, whether with or without the knowledge of the Customer, or whether the same have been initiated bona fide or otherwise which transactions, the Customer hereby acknowledges, Axis bank has processed on the transaction instructions and authority of the Customer in accordance with these Terms and Conditions and other applicable Specific Terms and Conditions, as the case may be. The Customer further agrees and confirms that this indemnity shall remain valid and subsisting and binding upon the Customer notwithstanding partial withdrawal of the Facility.

Governing law and jurisdiction

The construction, validity and performance of these Terms and Conditions shall be governed in all respects by the laws of India. The parties hereby submit to the exclusive jurisdiction of the competent Courts at Mumbai, India which courts shall have jurisdiction in the matter to the exclusion of any other courts, irrespective of whether such other courts have similar jurisdiction in the matter. The Bank is absolved of any liability arising, direct or indirect, for non-compliance with the laws of any country other than India where the facility is accessible.