Personal and Air Accident Cover In the unfortunate event of loss of life in a mishap, the customer's beneficiaries will receive the benefits of accident insurance. The Personal Accident cover is valid only if the card has been used at a merchant establishment or at an ATM (Automated Teller Machine) for cash withdrawal at least once in the 90 days preceding the incident.

Zero lost card liability If your Gold Plus Credit Card from Axis Bank ever gets lost or stolen, you are protected against fraudulent purchase transactions from the moment you report the loss to Axis Bank in India (Call our Axis Bank 24-hour Customer Service Number 91-22-67987700) or through the VISA Global Service helpline, if overseas. You must also confirm the loss in writing to Axis Bank as soon as possible. Please confirm the loss in writing to:

Axis Bank Limited,
CPU, Unit No. 13, Corporate Park,
Behind Swastik Chambers,
Sion Trombay Road,
Chembur,
Mumbai- 400 071,
India,
Phone: 91-22-67987700

Please note that the cover is valid only for fraudulent payment transactions. The insurance is not valid for ATM transactions, as the PIN, known only to you, is required. You are required to file a police report for the lost/stolen card. Axis Bank will arrange to replace your card as soon as the instructions are received in writing. If you recover your card after you have reported its loss, please do not attempt to use it. Instead, please destroy the card by cutting it into several pieces through the magnetic strip.

Purchase Protection All purchases of tangible goods in the card will be indemnified by the company against damage caused by fire, burglary and / or theft in accordance with the sum(s) insured. These covers are only available upto 90 days from the date of purchase of the tangible goods provided it is kept inside the residential premises of cardholder which is a concrete(pucca) building only.