If you do not receive your Axis Bank Credit Card/ Statement on the scheduled date, call the bank immediately.
Keep track of your Credit card expiry date.
Incase of non-receipt; please ensure with the Bank that the dispatch is being done to your correct mailing address.
Prevent Misuse
As soon as you receive your new Credit card, sign on the signature panel.
Destroy your old Credit card by cutting it diagonally through the magnetic stripe.
Report loss of your Credit Card immediately to the Axis Bank Customer Care Center.
Do not handover your Credit card to anyone other than the merchant when making a payment.
Safe Storage
Keep your Credit card in the same place in your wallet/purse, so that you notice immediately if it is missing. Do not leave it anywhere else.
Keep a copy of your Credit card details and PIN number in a safe place. Do not keep this information in your purse/wallet.
Do not write your PIN on your Credit card.
Safety while Shopping
Ensure the merchant processes the transaction(s) in your presence.
Ensure he/she does NOT note down your Credit Card number, CVV number or swipe your Credit Card twice, or swipe your credit card on any other device other than a cash register/card processing terminal. Do not sign an incomplete charge slip.
Collect your Credit Card immediately after the transaction is complete.
Verify that the Credit Card is yours, once it is returned to you.
