FAQs

Yes, the customer needs to have a bank account with the bank which has enabled this facility.

Mobile Money Identifier (MMID) is a seven digit random number issued by the bank upon registration. Remitter (customer who wants to send money) and Beneficiary (customer/merchant who wants to receive the money) through IMPS using mobile number and MMID should have this for doing this interbank funds transfer.

Presently, the customers cannot withdraw and / or deposit money using IMPS.

IMPS transactions can be sent and received at any time and any day. There are no timing or holiday restrictions on IMPS remittances.

The funds are credited to the beneficiary immediately.

Yes, the customer should have sufficient account balance to initiate a fund transfer.

The remitting bank sends a confirmation SMS to the remitting customer about the transaction initiated by him / her.

Yes. Customer needs to register for Mobile Banking for remitting funds through IMPS using Mobile Number and MMID.

The beneficiary should have his mobile number registered with the bank where he/she maintains the account and where he/she intends to receive the credit. The beneficiary should also have a valid MMID provided by the bank if he/she intends to receive funds through IMPS using Mobile number and MMID.

It depends on the bank's mobile banking interface requirements. This varies from bank to bank. To know more about Axis Bank's Mobile Banking Application please click here To know more about Axis Bank's Mobile Banking Application.

At the time of mobile banking registration, customer can set his/her MPIN (Mobile Personal Identification Number) for accessing the mobile banking facility. An IMPS remittance will not be possible without a MPIN.

The beneficiary details required for making a remittance are mobile number and MMID. The transaction will get declined in case anyone of these two numbers is erroneous and transaction will get reversed instantly.

Customers should take extreme care in providing the account number of the beneficiary. In the case of IMPS transactions, the credit will be given to the customer’s account solely based on account number provided.

Yes, the remitting customer can transfer funds to the beneficiary account in other banks.

The customer can remit and / or receive funds using the registered mobile number only. In case he / she needs to remit / receive funds using the other mobile number, he / she will have to approach the bank and complete the process of changing the registered mobile number for mobile banking.

The banks offering IMPS facility using Mobile Number and MMID is available on https://www.npci.org.in/links-imps-members

Banks live on IMPS funds transfer using Account Number and IFSC are updated on https://www.npci.org.in/links-imps-members

Transactions to non-IMPS enabled Banks will be rejected and the funds will not be debited from the customer's account.

If the status of the transaction is shown as not available/pending , as per NPCI guidelines request you to wait for 2 days for reversal of funds in your account or credit to beneficiary's account. In case of non-receipt of funds after 2 days, please call or write to us.

Yes, NRI customers can transfer funds from their NRI account to a resident account using IMPS.