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DIAL 08049336262 to recharge your mobile.

DIAL 1800 419 5959 A/c Bal.

DIAL 1800 419 6969 for Mini Statement

Toll Free Axis Dial

Axis Dial

Axis Dial FAQs

Axis Dial (NUUP) also known as NUUP (National Unified USSD Platform) is a USSD based mobile banking service from NPCI that brings together all the Banks and Telecom Service Providers. In Axis Dial (NUUP), a customer can access banking services by just pressing *99*45# from his/her mobile phones. This service works across all GSM mobile handsets.
Unstructured Supplementary Service Data (USSD) is a technology unique to GSM (Global System for Mobile Communications) handsets. It is a capability built into the GSM standard to support transmitting information over the signalling channels of the GSM network. USSD provides session-based communication, enabling a variety of applications. USSD technology, which was primarily used in the field of telecommunication, is going to make a significant impact in the field of banking services through Axis Dial (NUUP).
  • Accessible through common code -*99*45# across all Telecom Service Providers
  • Works across all GSM mobile handsets. No application installation required on the mobile handset and the service also has interactive menu
  • Round the clock availability (functional even on holidays)
  • Provides variety of Banking services
  • GPRS is not required- works only on voice connectivity
  • Additional channel for banking and a Key catalyst for spreading financial inclusion reach
  • No additional charges while roaming
    Axis Bank has currently launched Axis Dial (NUUP) for below mentioned services:
  • Balance Enquiry
  • Mini Statement
  • Fund Transfer using mobile number and MMID
  • Fund Transfer using account number and IFSC
  • Generate MMID
  • Generate MPIN
  • Change MPIN
  • Generate OTP
Balance Enquiry
1. Dial *99*45# from your Mobile handset

2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 1 for Balance Enquiry and Submit
5. A confirmation screen will appear displaying the available balance
6. Note: If a customer is having multiple accounts then balance for all accounts would be displayed
Mini Statement
1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 2 for Mini Statement and Submit
5. A confirmation screen will appear displaying last 5 transactions Note: If a customer is having multiple accounts then mini statement for latest opened account would be displayed

Mini Statement


1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 2 for Mini Statement and Submit
5. A confirmation screen will appear displaying last 5 transactions
Note: If a customer is having multiple accounts then mini statement for latest opened account would be displayed

Fund Transfer using mobile number and MMID


1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 3 for Fund Transfer using MMID and Mobile Number and Submit
5. Subsequent screens to enter Beneficiary Mobile number, MMID, Amount and Remarks (Optional) will appear
6. Enter MPIN and last 4 digits of account number
7. A confirmation screen will appear showing success response
Note: If a customer is having multiple accounts and the last 4 digits of the debit account numbers are same , then such transactions would be rejected real time

Fund Transfer using account number and IFSC


1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options 4. Enter 4 for Fund Transfer using IFSC and Account Number and Submit
5. Subsequent screen to enter Beneficiary IFS code, Account number, Amount and Remarks (Optional) will appear
6. Enter MPIN and last 4 digits of account number
7. A confirmation screen will appear showing success response
Note: If a customer is having multiple accounts and the last 4 digits of the debit account numbers are same , then such transactions would be rejected real time

Know MMID


1. Dial *99*45# from your Mobile handset.
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code.
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 6 for Know Your MMID and Submit
5. A confirmation screen will appear displaying MMID linked to your account
Note: If a customer is having multiple accounts then MMID for all accounts would be displayed

Generate MPIN


1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 7 for MPIN and Submit
5. Enter 1 for generating new MPIN and Submit
6. Enter last 6 digits of debit card number and expiry date (in MMYY format) separated with single space
7. Enter MPIN and re-enter MPIN separated with single space
8. A confirmation screen will appear displaying change of M-PIN successfully

Change MPIN

1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 7 for MPIN and Submit
5. Enter 2 for changing MPIN and Submit
6. Enter old M-PIN and last 4 digits of the account number
7. Subsequent screens to enter new MPIN and re-enter new MPIN
8. A confirmation screen will appear displaying change of M-PIN successfully

Generate OTP


1. Dial *99*45# from your Mobile handset
2. Axis Dial (NUUP) welcome screen will appear asking you to enter your bank’s 4 digits of IFS code
3. After entering valid IFS code (which is UTIB for Axis Bank), Axis Dial (NUUP) menu will appear with different banking options
4. Enter 8 for Generate OTP and Submit
5. Enter MPIN and last 4 digits of account number
6. A confirmation screen will appear showing the OTP generated for your required action
Note: OTP is valid for 1 hour for one transaction (irrespective of success or failure)
The Service is available to all customers having an Axis Bank account. A customer needs to register himself/herself for mobile banking. The customers already using mobile banking service will be able to use the service over USSD without any additional registration by just dialling *99*45# from their handset.
Yes, TSPs will charge for accessing Axis Dial (NUUP) service. Please contact your Telecom Service Provider to know the exact cost for using Axis Dial (NUUP) service.
RBI, in its guidelines for Mobile Banking Service, has prescribed a ceiling of Rs. 5000 per transaction for Axis Dial (NUUP).
No, beneficiary needs not to be registered for receiving money using Account Number/Aadhaar Number. However, in case of receiving money using (Mobile No. & MMID), beneficiary customer should approach his bank for getting MMID.
The detail of members offering NUUP service is available on following link on http://www.npci.org.in/pro_pb.aspx
Yes, this service is available for both Savings and Current account holders.
Customers need to inform customer care and deactivate their Mobile banking services. Though in Axis Dial (NUUP), fund transfer services require two factors authentication (registered mobile no. and MPIN) but still customers should inform customer care about the loss.
No. Axis Dial (NUUP) is using IMPS platform which is an immediate fund transfer service, after initiating the payment request payment cannot be stopped or cancelled.
Yes, customer needs to update their new mobile number.
Axis Dial (NUUP) transactions can be sent and received 24X7, (round the clock), including on holidays.
No. Axis Dial (NUUP) is available only on the GSM handset.

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