Senior Vice President & Head – Customer Obsession (SPARSH)
Satpreet heads Customer Obsession (SPARSH) at Axis Bank. In her role, she leads transformation of the bank, from culture to critical internal processes, to enhance customer experience and sustainable change.
She has a passion for customer centric business & sustainability. Satpreet’ s association with Axis is a 14+ years successful story, leading various roles from retail liabilities to heading strategy and businesses such as NRI and retail
forex. She started her career with ICICI Bank.
Satpreet is an MBA & alumna of Indian institute of Foreign Trade and holds a bachelor’s degree in computer science too. In her personal time, she loves to read and has a passion for solving puzzles.