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PingPay Masterpass

PingPay Masterpass is a stored Cards digital wallet that makes online shopping easy, secure and convenient. You can store all your Axis Bank Credit and Debit Cards as well as your shipping details in one secure wallet for faster check-outs.

Key Benefits
  • Convenient: Pingpay Masterpass stores your card details and shipping address so that you need not enter this information for each transaction. Just Shop, Click and Check out!
  • Secure: All transactions have an additional factor of authentication with a simple six digit password, created at the time of registration. Moreover, you can disable or enable any of the stored card details anytime.
  • Faster: When paying with a registered device for Masterpass, simply select the Card and complete the payment for a faster check-out.
How to register?
  • Enter either your Debit Card, Credit Card or Net Banking credentials
  • Authenticate using One Time Password (OTP) sent on your registered mobile number
  • Post authentication of the credentials and OTP, create your username and six digit numeric password
  • The remaining cards mapped to your customer ID will get linked to your Masterpass account automatically
  • Store your Shipping details for a convenient shopping experience
  • Register your device for a seamless, secure online transaction. An OTP authentication will be required when logging in through a different device
  • You can now enjoy the ease of online shopping using PingPay Masterpass
How to pay using PingPay Masterpass when shopping online
  • Select “Buy with MasterPass” payment option
  • Enter the PingPay Masterpass username and six digit numeric password to log in from registered device
  • Post successful login, select the Debit Card/Credit Card and shipping address for making the payment
  • If your device is not registered with PingPay Masterpass, enter a One Time Password and register the device for authentication for subsequent transactions

Register Now!


Already registered? Login now.

FAQs
  • What is PingPay Masterpass?
    PingPay MasterPass is a digital stored cards wallet payment solution designed by Axis Bank to make your online shopping safer, easier and more convenient. With PingPay MasterPass, you can shop, click, and checkout faster online.
  • How do I sign up or register for PingPay Masterpass?
    You can register with any of your Axis Bank Visa/MasterCard Debit & Credit Cards or Internet Banking for this service. The registration can be completed through the PingPay Masterpass page on Axis bank hosted website www.axisbank.com.
  • Can I register with more than one Axis Bank Card?
    No, you can register with any one of your Axis Bank Visa/Master Credit/Debit Cards or Internet Banking. The remaining cards mapped to your customer ID will get linked to your Masterpass account automatically.
  • How do I register my Axis Bank Visa/Master Card?
    You need to create a new user ID and password for PingPay Masterpass. The User ID can be alphanumeric and it can be your name / registered email id / registered mobile number. Password should be a six digit numeric code. Just use your Axis bank Internet Banking/Card credentials to authenticate and register your Cards/account with PingPay Masterpass.
  • After I register, how long does it take for Masterpass to become active on my card?
    The registration process is completely online and activates instantly. Your registration success message will be displayed at the end of the registration process and you can start using the facility to shop securely on the Internet straightaway.
  • Can I register Masterpass from any computer/Mobile?
    You can register for PingPay Masterpass on the Axis Bank website through any Desktop/Laptop/Mobile that has an Internet connection with Internet Explorer 6.0 and above, or Mozilla Firefox or Google Chrome.
  • What if I forget my password?
    In case you have forgotten your PingPay Masterpass password, then you will be asked to enter your customer ID for authentication. Post validation of the same, you can reset your password. Other settings will remain the same as per your earlier set preferences.
  • If I suspect someone has stolen my password or used ID to make fraudulent purchases, what should I do?
    Contact Axis Bank immediately on 18002095577/18001035577. Alternatively, send an email at customer.services@axisbank.com
  • What if I forget my user ID for PingPay Masterpass?
    Click on “Forgot user ID” option on the home page. Enter your Axis Bank customer ID for authentication. Post successful authentication, your PingPay Masterpass user ID will be sent on the registered mobile number.
  • How do I use PingPay Masterpass to buy something?
    Post registering for PingPay Masterpass, simply click on “Buy with MasterPass” while selecting the mode of payment. Enter the PingPay MasterPass User ID & password on the merchant website to complete your transaction.
  • Where can I use PingPay Masterpass?
    Right now, there are multiple online retailers which accept PingPay MasterPass. List of stores which accept PingPay Masterpass are mentioned on www.axisbank.com. More sites are coming soon, so if we don't already have it, then your favorite store might just be next!
  • Do I have to pay to register for PingPay Masterpass?
    No, Axis Bank offers PingPay Masterpass absolutely free of charge. There may be charges levied for data usage, SMS etc. Please check with your operator for details.
  • Do I need to download a separate app?
    No, currently there is no separate app for PingPay Masterpass.
  • I have received an invitation code? What do I next?
    The invitation code is sent to select customers for using PingPay Masterpass. This code needs to be keyed in at the time of registration.