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Introducing
AXIS BANK BMTC SMART CARD

1. Avail Your Card

Avail your Card instantly at BMTC issuance counters

2. Set Your Pin

Set your unique PIN immediately at BMTC issuance counters or through Phone Banking

3. Load Your Card

Load any amount up to Rs.10,000.

4. Use Your Card

You can now use your Card for BMTC bus rides and to pay for your shopping, dining and other payment needs

Features and Benefits

There is no eligibility criterion to apply for the Axis Bank BMTC Smart Card. However, having an active mobile number is essential.

You can purchase the Axis Bank BMTC Smart Card at the BMTC issuance counters. You can also apply for the Card through www.axisbank.com/transitcards. Click here to apply.

You can only own one Card on your name.

The following information is printed on your card:

  • Card Number
  • Cardholder Name
  • Cardholder Photograph
  • Card Expiry Date (MM/YY)
  • CVV Number

 

There are no documents required to apply for the Axis Bank BMTC Smart Card. However, the maximum balance limit on Card will be Rs. 10,000 per month.

It is not necessary to register online since it is only one of the channels available to access any support feature. However, it is required in case you need to use any of the support features such as Balance Enquiry, Card top-up/reload, Card Blocking, etc. through the online portal.

The Axis Bank BMTC Smart Card is instantly issued with the Name and Photograph of the customer. The customer will receive a completely personalized (with Name and Photograph) Axis Bank BMTC Smart Card across the counter in a matter of minutes.

The Schedule of Charges for the Axis Bank BMTC Smart Card is as mentioned below --

Particulars Amount (Rs)
Joining Fee / Card Issuance Fee Nil
Annual Fee 25.00
Card Replacement Fee 25.00
Inactivity Fee (per annum) 50.00
Applicable service tax shall be charged extra along with prescribed fees. Fees are subject to change from time to time at the discretion of the Bank and Partner arrangement

 

In case there has been no transaction on the Card for 6 months, the Inactivity Fee of Rs. 50 will be charged to your Card each year thereon.

No. The photograph on the Card is mandatory.

The Axis Bank BMTC Smart Card is valid for 3 years.

The Axis Bank BMTC Smart Card is valid until the last day of the month of the year indicated on the card. If your Card is nearing its expiry date, then you can visit the BMTC issuance counter and get a new Card. The balance amount on your card will be transferred to the new card in 5 working days.

The expiry date of both, the BMTC Monthly pass and the Axis Bank BMTC Smart Card, is the last calendar date of the month in which it expires.
In case of a Quarterly or Annual BMTC pass, at the time of loading the pass, kindly ensure that the validity of the card is same or more than that of the pass. In case your pass expires after the date of card expiry, the pass will be lapsed.

No. If you want to buy a BMTC pass, the same is loaded on your card and can be validated inside the BMTC bus with just a tap on the handheld terminal of the Bus conductor.

Kindly contact BMTC for any queries specific to BMTC.

The BMTC pass is loaded on the Card and can be validated inside the BMTC bus with just a tap on the handheld terminal of the Bus conductor.

You can renew your pass at any of the following locations:

  • At BMTC Issuance counter: Pay cash to renew your pass
  • In BMTC buses: At the handheld terminal of the BMTC conductor, subject to required balance available on the card.

 

The Axis Bank BMTC Smart Card can be used to tap and pay for tickets, on the handheld terminal with the Bus conductor. Pass holders can just tap on the terminal to validate their pass.

The Axis Bank BMTC Smart Card is the first card in the country that can be used for transit as well as for regular payments at merchant outlets. You can use it at RuPay enabled merchant outlets to make purchases, like any Debit or Credit card.

The Card does not come with a pre-set PIN; however, you can set your PIN immediately after purchasing the Card at the BMTC Issuance counter, or dialling the customer care number printed on the reverse of the Card and following the instructions. You can load money on to the card and transact only after the PIN is set.

Yes, the PIN can be changed at any Axis Bank ATM. It can also be reset at the BMTC issuance counter or through the Phone Banking channel.

If you have forgotten your PIN, you may reset your PIN at any of the following channel:

  • At BMTC Issuance counter: Dip the Card in the electronic ticketing machine kept at the counter and self-select PIN.
  • Via phone banking: Dial the phone banking number 1800 419 4477 and follow instructions to set PIN.

 

  • At BMTC Issuance counter: Dip the Card in the electronic ticketing machine kept at the counter and self-select PIN.
  • Via phone banking: Dial the phone banking number 1800 419 4477 and follow instructions to set PIN
  • Axis Bank ATM: Visit any Axis Bank ATM to change the PIN.

 

You can top-up or reload the Axis Bank BMTC Smart Card through cash or Debit Card or Credit Card through any of the following channels:

  • BMTC issuance counters:
    • Hand over cash to the operator.
    • Dip the card in the electronic ticketing machine.
    • You will receive an SMS alert on your registered mobile number on successful loading.
  • Online banking: Click here to login and reload your card through any debit or credit card.
  • Axis Bank ATM: Existing Axis Bank account holders can reload their Card using their active Axis Bank Debit/Credit Card.
  • SMS banking: Existing Axis Bank account holders can reload their Card through their primary account in Axis Bank. Kindly ensure the registered mobile number for your Axis Bank primary account and your Axis Bank BMTC Smart Card are the same. SMS TTOPUP <space> <last 4 digits of Smart Card number> <space> <Amount> to 5676782.
  • Reloaded amount will instantly be updated in your account. Although, for it to work inside the bus, you will need to make any one of the following transactions:
  • Balance enquiry at BMTC issuance counter or inside BMTC buses.
  • Balance enquiry at select Axis Bank merchant terminals. Click here for the updated merchant list.
  • Purchase transaction at any RuPay enabled merchant terminal or at the BMTC issuance counter.

 

Yes. A nominal fee of Rs. 5 will be charged for each instance of reloading money on the Card through any of the top-up/reload channels, including online portal.

Axis Bank has deployed terminals across certain merchants in the city. These terminals allow the merchant to reload your Axis Bank BMTC Smart Card.

Your Axis Bank BMTC Smart Card actually maintains its own balance in the chip in addition to the one maintained in our system. This is to allow quicker and more convenient use in transit. When your Card is used for tap and pay transactions, its balance reduces. When you do a top-up, you only need to ensure your Card is updated of the same. The following are the options available to do so:

  • Balance enquiry at BMTC issuance counter or inside BMTC buses.
  • Purchase transaction at any RuPay enabled merchant terminal or at the BMTC issuance counter

 

There is no minimum amount limit for topping-up/reloading the Axis Bank BMTC Smart Card. However, Rs. 5 will be charged for each reload made through any of the top-up/reload channels, so it is advisable to top-up/reload your card with sufficient balance.

As per latest RBI regulations, the Card can be loaded and used up to a maximum of Rs. 10,000 in a month. Monthly reloads and the maximum balance on the Card cannot exceed Rs. 10,000 at any point of time.

There is no limit to the number of times the Card can be topped-up or reloaded. There is, however, a maximum balance limit of Rs. 10,000 in a month i.e. the maximum value that can be loaded and utilized in a month cannot exceed Rs. 10,000.

The per transaction limit for making Contactless payments (tap & pay) is Rs. 2000. The daily limit is 20 contactless transactions. There is no limit to the number of times you can use the Card at merchant outlets.

The Card may be reloaded through cash or through any Debit or Credit Card. However, as per latest RBI regulations, there is a yearly limit of Rs. 50,000 for reloads made through cash.

You can check the balance on your card in any of the following ways:

  • Dipping the Card at terminals at BMTC issuance counter
  • Dipping the Card at terminals inside BMTC buses
  • Axis Bank ATM
  • Online Banking Channel
  • Axis Bank Customer Care
  • Axis Bank SMS Banking

 

If the Card is lost or stolen the customer can block their card through the phone banking, SMS banking or online banking channels. Thereafter, a replacement Card can be purchased at the BMTC issuance counter for a fee of Rs. 25. Please Note:

  • An active pass on the lost/stolen Card is not re-issued. A new pass will have to be purchased.
  • All unutilized balances will be transferred to the replacement Card within 5 working days, post deduction of replacement Card charges

 

In case of any discrepancy in the transaction history or statement of the Card, you may report the same to us through any of the following channels:

  • Phone Banking: 1800 419 4477
  • Email: transit.cards@axisbank.com
If the Card is lost or stolen you can block the Card through the phone banking, SMS banking or online banking channels. Thereafter, a replacement Card can be purchased at the BMTC issuance counter for a fee of Rs. 25.

 

The Axis Bank BMTC Smart Card can be used inside BMTC buses to purchase tickets and/or validate the Pass. This Card can also be used for regular retail purchases like any regular Debit/Credit Card across India.

The Card can be used at any Rupay enabled merchant outlet in the country for a purchase transaction.

Almost all terminals at merchant outlets that accept VISA and MASTERCARD, also accept RuPay cards for payments.

Yes, it can be used at any Rupay-enabled merchant outlets across the country.

No, cash withdrawals from ATMs are not permitted on the Axis Bank BMTC Smart Card.

Ecommerce transactions are not enabled on this card.

There are multiple offers on the Card. The details of the offers are available on www.axisbank.com/transitcards. Click here to know more.

Yes. You can avail the Dining Delights programme of Axis Bank on the Axis Bank BMTC Smart Card as well.

There is no additional fee or charge on usage for fuel. All regular fees and charges (fuel surcharge) will remain.

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