Index - Annual Report 2021-22

Corporate identity

Growing with Trust

As change permeates every layer of our existence, we are ready to embrace new possibilities, redefining the journey for all who walk with us. Our diversified and integrated banking model combines financial strength, trust and innovation to pave the way for sustainable growth.

Vision

To be the preferred financial solutions provider excelling in customer delivery through insight, empowered employees, and smart use of technology

Core Values

Ethics

Customer Centricity

Transparency

Teamwork

Ownership

Integrated Business Lines

Retail Banking

We offer omnichannel banking services to our urban, semi-urban and rural consumers with an expansive range of products and services in loans, payments, savings, insurance and investments.

16%

y-o-y growth in CASA

21%

y-o-y growth in Retail Loan book

22%

y-o-y growth in Burgundy AUM

Integrated Business Lines

Commercial and Wholesale Banking

We service leading corporates and MSMEs with a range of products and services including loans, deposits, trade finance, foreign exchange, and derivatives.

4%

y-o-y growth in Corporate Advances

26%

y-o-y growth in Commercial Banking Group advances

45%

y-o-y growth in Mid-Corporate book

Integrated Business Lines

One Axis

Our ‘One Axis’ ethos is focused on providing comprehensive lending, deposit, and fee-based products to our consumers, offered in conjunction with our subsidiaries.

`2,548 crores

Total Investments in Subsidiaries

`4,768 crores

Combined Net Worth of Domestic Subsidiaries

`1,195 crores

Combined Net Profit of Domestic Subsidiaries

Highlights of the year

Steady Performance

Resilient Balance Sheet

18.54%

Capital Adequacy Ratio

16.34%

Capital Adequacy Ratio – Tier I

1.77%

Standard Asset Coverage Ratio (SACR)

`12,428 crores

Cumulative Provisions (standard + additional non-NPA)

75%

Provision Coverage Ratio

0.73%

Net NPA as a % to Net Customer Assets

Steady Profitability

22% y-o-y

`13,001 crores

Fee Income

13% y-o-y

`33,132 crores

Net Interest Income (NII)

98% y-o-y

`13,025 crores

Profit After Tax (PAT)

Strong Business Growth

19% y-o-y

`1,175,178 crores

Total Assets

18% y-o-y

`821,721 crores

Deposits

15% y-o-y

`707,696 crores

Advances

Engaging our Workforce

85,500+

Employees

3,607

Employees Part of GIG-A-Anywhere programme

55

Training hours per employee

Care for the Community

1.03 million

Households covered under Axis Bank Foundation’s Mission 2 Million

1.37 million

Rural women participants in financial literacy and health awareness programmes

0.11 million

Participants impacted under ABF’s Sustainable Livelihoods programme

Building our Brand Equity

Asian Bank of the Year 2021

By IFR Asia

#PauseTheBargain

campaign wins Gold at Spikes Asia 2022

Above are standalone figures as on/for year ended 31 March, 2022 unless otherwise mentioned

Managing
Director’s statement

Message from MD & CEO

The collective efforts of our employees and partners have set Axis Bank on a journey of distinctiveness to become an open, customer centric and future ready Bank that will offer its customers ‘a world of new possibilities’.

Amitabh ChaudhryManaging Director & CEO

Message from Management Wholesale Banking

Today we are amongst the best and most comprehensive Wholesale Banking franchise for our customers. Our ability to deliver ‘One Axis’ by bringing in the strengths of the subsidiaries and all business segments of the Bank, has been a key area of distinctiveness for the Bank."

Rajiv AnandDeputy Managing Director

Message from Management RetailBanking

With customer centricity and distinctive customer experience at the core of our Dil Se Open philosophy, our Retail franchise offered a world of possibilities to our consumers while growing faster than the industry, despite the challenging macro environment.

Ravi Narayanan (Group Executive - Retail Liabilities and Branch Banking)

Message from Management RetailBanking

While we pivoted the growth in Retail book towards our identified focused segments like small business banking and rural, we also gradually accelerated growth across personal loans and credit cards with the economic impact of Covid waning towards the latter half of the year.

Sumit Bali(Group Executive - Retail Lending and Payments)

Message from Management Operations &
Transformation

We have already seen the results of the transformation efforts that have been underway in the Bank in the past couple of years. A strong balance sheet, normalised credit cost and a revamped operating model that we have in place sets us up well for the coming years.

Subrat Mohanty(Group Executive - Banking Operations and Transformation)

Performance for the Year

Retail

Banking

With a team that embodies consumer obsession and breakthrough technologies at the fore, we take pride in meeting everyday personal banking needs with care and precision.

Performance Highlights

28 million

Savings Account (SA) consumers

`2.6 trillion

AUM in Wealth Management

Wholesale

Banking

We enrich the ecosystems of several corporates who trust our abilities to deliver sound and secure one-stop solutions through One Axis.

Targeted Strategies

Delivering Performance

With a keen ear to the ground and our eyes on the horizon, we keep adapting to bring the best to our consumers. Guided by the three vectors of Growth, Profitability and Sustainability (GPS), we are deepening our performance driven culture, strengthening our core and building for the future.

Business
segment performance

Dil SeOPEN
with ‘One Axis’ Ecosystem

Through our subsidiaries, we bring to the table a plethora of services for our consumers under the 'One Axis' umbrella.

Axis Capital Ltd.

Axis Capital is one of India's leading financial experts providing customised solutions in the area of investment banking and institutional equities.

#2^*

Rank in Equity Capital Market (ECM)

20%

y-o-y growth in PAT to `200 crores

Axis Finance Ltd.

Through Axis Finance, we provide wholesale and retail lending solutions to corporate and retail consumers respectively, across geographies and businesses.

3x

y-o-y growth in Retail loan book

72%

y-o-y growth in PAT to ` 364 crores

Axis Asset Management Company Ltd.

Axis Asset Management Company (AMC) provides risk managed investment solutions to both retail and institutional investors.

10%

Incremental Average AUM market share y-o-y led by fund performance

47%

y-o-y growth in PAT to ` 357 crores

Axis Securities Ltd.

Axis Securities is an end-to-end broker, focused on building an advisory model to acquire consumers. We have deployed continuous enhancements in the technology front to deliver class-leading experiences to our consumers.

43%

of clients traded through Axis Direct Mobile App

40%

y-o-y growth in PAT to `232 crores

Axis Trustee Services Ltd.

Axis Trustee Services is registered with the SEBI and has been successfully executing various trusteeship activities including debenture trustee, security trustee, security agent, lenders’ agent, trustee for securitisation and escrow agent, among others.

A.Treds Ltd.

Invoicemart is a digital invoice discounting, Trade Receivables Discounting System (TReDS) platform, that empowers MSMEs by making working capital easily accessible, while also tackling delayed payments.

~`27,000 crores

Throughput

~10 lakh

Invoices discounted

Freecharge Payment Technologies Private Ltd.

Freecharge has launched multiple new age products targeted towards digitally native consumers and merchants..

`7,863 crores

Gross Merchandising Value (GMV)

3 million+

Monthly Unique Active Customers

ANNUAL REPORT 2021-22

we OPENthe World of Possibilities for Our Consumers

Digital

Marketing Campaigns

Customer Centricity

Nurturing Talent

Bharat Banking

Growing with Trust

16%

21%

22%

4%

26%

45%

`2,548 crores

`4,768 crores

`1,195 crores

Steady Performance

18.54%

16.34%

1.77%

`12,428 crores

75%

0.73%

22% y-o-y

`13,001 crores

13% y-o-y

`33,132 crores

98% y-o-y

`13,025 crores

19% y-o-y

`1,175,178 crores

18% y-o-y

`821,721 crores

15% y-o-y

`707,696 crores

85,500+

3,607

55

1.03 million

1.37 million

0.11 million

Asian Bank of the Year 2021

#PauseTheBargain

Message from MD & CEO

Message from Management Wholesale Banking

Message from Management RetailBanking

Message from Management RetailBanking

Message from Management Operations & Transformation

Banking

Performance Highlights

Banking

Targeted Strategies

Dil SeOPENwith ‘One Axis’ Ecosystem

#2*

20%

3x

72%

10%

47%

43%

40%

~`27,000 crores

~10 lakh

`7,863 crores

3 million+

Unlocking the Possibilities of a BetterTomorrow

Driving Positive Change in Our Communities

Aspiringto Become India’s Most Valuable Bank

we OPEN
the World of Possibilities for Our Consumers

Message from Management Operations &
Transformation

Dil SeOPEN
with ‘One Axis’ Ecosystem

#2^*

Unlocking the
Possibilities of a BetterTomorrow