Five consecutive unsuccessful attempts at providing your password will lock the password. This is applicable for both your Login id and Transaction passwords. After locking your password, in case you remember it, you can login to your account the next day or else you can enable your login ID instantly using forgot password link.
As a security measure & risk assessment of your Axis Bank account, we might sometimes de-activate your access to Internet Banking. This is to deter any fraudulent attempts to access your Axis Bank Internet Banking account. Please visit our nearest branch to reactivate the same.
It might be due to one of the following reasons:
- Incorrect login ID or password: Recheck your login ID and password. Please note that passwords are case sensitive. In case you have forgotten your password click on "Forgot Password" link on the login page to generate your password online.
- Disabled login ID: In case of 5 incorrect password entries, the system disables your Internet Banking ID for the calendar day. It will be enabled the next calendar day. To instantly Enable Login ID, click on "Enable Login ID" link.
- First time user: Visit your nearest Axis Bank branch to register for internet banking