Phone Banking

24x7 Hour Phone Banking Service


To access Phone Banking services from anywhere in India, from a Landline or Mobile phone please dial any of our following 2 Toll Free Phone Banking Numbers:

  • 1-800-209-5577
  • 1-800-103-5577
  • Customers can access Phone Banking services from outside India by dialing +91 22 27648000 (This number is not toll free)
  • For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free)
  • Loan Services are available between 9 AM to 9 PM Monday to Saturday (excluding National Holidays)

Information / Services available through Phone Banking

  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
  • Request for Cheque Book
  • Request for Statement by E-mail or Fax
  • Request for Duplicate Statement
  • Regeneration of ATM PIN for Debit Card
  • Regeneration of Internet Banking password
  • Blocking of Internet Banking User ID
  • Hot listing of Cards