Phone Banking

24 Hour Phone Banking Service - Axis Bank


To access Phone Banking services from anywhere in India, from a Landline or Cell phone please dial any of our following 3 Toll Free Phone Banking Numbers:

  • 1-800-233-5577
  • 1-800-209-5577
  • 1-800-103-5577
  • NRI / other customers can access Phone Banking services from outside India by dialing +91 22 27648000 (This number is not toll free)
  • For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free)

Information / Services available through Phone Banking

  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
  • Request for Cheque Book
  • Request for Statement by E-mail or Fax
  • Request for Duplicate Statement
  • Regeneration of ATM PIN for Debit Card
  • Regeneration of Internet Banking password
  • Blocking of Internet Banking User ID
  • Hot listing of Cards

Please Note :

  • Telebanking service (IVR - Interactive Voice Response) is available 24 hours a day, 7 days a week
  • You can speak to a Phone Banking Officer from 9 am to 9 pm, from Monday to Saturday (except on National Holidays)