Do you shield the ATM keypad while entering your PIN?
Have you ever used ATMs which look or seem unusual?
Do you use the ATM while other people are lingering around?
Did you know that while using an ATM, if you are not alert enough you can be duped? Though an ATM is one of the most convenient ways of banking, it comes with its share of fraud risks.
Here are some precautions you should take to protect yourself from ATM frauds.
- Never share your ATM PIN with anyone
- Always shield your ATM keypad while typing your PIN lest the person standing behind you in the queue notices it
- Do not use an ATM where people are lingering inside the cubicle
- Always hit the 'Cancel' button after your transaction
- Always collect your card and transaction slip
- Try to use the same ATM machine for your transactions. Become familiar with it so that you are able to recognize changes to the machine.
- If you're visiting an ATM machine, it is good practice to look out for card or cash trapping devices that may be glued or taped to the card reader or cash dispenser. Look for 'extra' cameras beyond the basic and generally obvious ATM security camera.
- Never rely on the help of strangers to retrieve a confiscated card.
- Report confiscated cards immediately. If you can, don't leave the machine. Instead contact the bank from the ATM where your card was taken using a cell phone or using the phone provided inside the ATM booth.
- Don't use ATM machines that are out of order or not in use with extra signage or warnings posted on the machine.
- Do not enter your PIN more than twice. In case you feel you have forgotten your card PIN, please contact the card issuing company. If you are sure of your PIN, please try using a different machine for your transaction.
- Do not take advice from "helpful" strangers that happen to be standing near an ATM