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Employees - Annual Report 2022–23

Empowered Employees

Building an
'Open' Culture

We have access to a wealth of knowledge and unique perspectives owing to our employees who come from diverse backgrounds and areas of expertise. We embrace this diversity and work to create an environment where our employees feel supported, secure and empowered to reach their full potential. At the end of the day, our employees are the ambassadors of 'Open'

3,500 Associates*

200+ Freelancers*

*working from anywhere under GIGA 2.0


Bankers hired at the frontline


Freelancers from non-metro cities

Inviting a Workforce More Representative of India

In February 2023, we launched the ARISE initiative with an intention to tap into the abundant talent in India and encourage recruitment practices to focus on skills over education. The programme was designed to establish an equitable environment where graduates and postgraduates with up to five years of experience can showcase their skills and gain employment at Axis Bank.

ARISE has had successful outcomes, as evidenced by the feedback received from those hired and their managers who appreciate having varied perspectives and understand the benefit it can bring to various roles within the organisation.


Our DE&I agenda focuses on delivered metrics of representation, in line with Axis Bank's credo of inclusion: "The onus of inclusion lies with those who are included, not on those who are excluded". Through Pause for Bias, our signature DE&I training module, Axis Bank employees learn to identify and look beyond their biases.


Campus hires onboarded

22,800 students

Axis Women in Motion outreach sessions


3,437 applications

Welcoming homemakers with a gap in career


Women workforce in Bank by 2027

26 %

Hiring diversity rate

Seamless Integration of Citi Bank’s Employees in Axis Bank

We completed acquisition of Citibank India Consumer Business and welcomed ~3,200 Citi colleagues on March 1, 2023. We achieved a 97%+ retention of critical talent from Citi and their seamless integration through:

  • A ‘No Less Favourable’ offer to all Citi employees
  • Efficient query resolution and sharing of other relevant information through a dedicated mobile app
  • Comprehensive HR induction on Axis values and culture, DE&I practices, recognition platforms and other policies
  • Fast-track career opportunities through our talent management initiatives, AHEAD and ASTROS

Experiences that Matter

India's financial services sector is growing at a rapid pace and we identify the need to capitalise on this gain to give our employees the opportunity to build successful careers. We have deployed a position management system in our HR technology suite—a first for an Indian Bank—that allows all active requisitions to be listed on Catalyst, our internal job portal, before external recruitment begins. The portal helps our employees redefine their career journey within the Bank, by opting for new roles across departments and subsidiaries.

In fiscal 2023, 46% of our vacant positions were filled by internal transfers across the Bank and subsidiaries.

A Culture that Focuses on Delighting Customers

We drive a values-driven culture transformation through Axis Value Realisers (AVRs), who serve as ambassadors of culture and change. We have a Values Scorecard in place that measures and monitors the adoption of values and is done via engagement survey data and customer experience metrics. Our high scores on social media and in internal surveys reflect employee pride and advocacy.


Axis Value Realisers


Improvement in Values Scorecard in fiscal 2023

Ready for the Future

We are reshaping and redefining work and the workplace through new and advanced practices under the ‘Future of Work’ space.