At Axis Bank, ‘Har raah dil se open’
is a commitment we stand by, and carry forward
every day.

It is there in the quiet determination of our 104,000+ dil se open bankers, responsible and responsive, who take financial services to the remotest corners of the country. They represent our deeply human approach to banking — embodying our ethos of serving with empathy, integrity, and the willingness to listen and adapt.
Approach
to Reporting

Our second Integrated Annual Report for fiscal 2025 reflects our untiring commitment to transparency, innovation, and value creation which is open to new possibilities, open to customer aspirations, and open to sustainable progress.

Our Capitals
Six interconnected capitals shape our approach to value creation and define our unique approach to banking-one that is ‘open’ to possibilities, partnerships, and progress

Financial Capital

Our financial resilience drives growth, supports responsible lending, and fosters customer-centric initiatives, ensuring sustainable profitability and long-term value creation.

Manufactured Capital

Our vast branch network, digital banking ecosystem, and omni–channel platforms offer a convenient, secure and accessible banking experience anytime, anywhere.

Social & Relationship Capital

We foster financial inclusion, community engagement, meaningful partnerships, and strengthening trust with customers, investors, regulators, and society.

Intellectual Capital

From AI–powered banking to data–driven insights, we harness technology, automation, and intellectual expertise to enhance efficiency, security, and customer experience–staying ahead in the digital era

Human Capital

We invest in nurturing talent, fostering inclusivity, and empowering employees to build a future–ready workforce driven by collaboration, agility, and excellence.

Natural Capital

We are committed to building a greener, more resilient financial ecosystem through green financing, responsible resource management, and climate action.

ABOUT AXIS BANK
Opening the path to
collective progress

The Bank is committed to delivering open, inclusive and future–ready banking. Our diversified and integrated model combines financial strength, innovation and trust to empower every stakeholder on the path to progress.

Explore about Axis Bank

Vision

To be the preferred financial services provider excelling in customer service delivery through insight, empowered employees, and smart use of technology

Purpose

Banking that leads to a more inclusive and equitable economy, a thriving community, and a healthier planet

Mission

To be the preferred financial solutions provider across the country, delivering customer delight by:

  • Providing innovative and intuitive banking solutions
  • A combination of organisational agility, digital capabilities and physical reach
  • Adopting sustainable banking practices, particularly around ESG and climate change

Backed by 5 values

Integrated Business Lines

  • Retail Banking
  • Wholesale and Commercial Banking
  • Offerings through ‘One Axis’
Integrated
Business Lines

Axis Bank’s integrated business lines offer a comprehensive suite of customised financial solutions to individuals, businesses, and institutions across India. This unified approach leverages digital innovation, domain expertise, and a strong physical presence to holistically serve customers through every stage of their financial journey.

Retail Banking

Our retail banking franchise continues to deepen its connection with individuals, small businesses, and Bharat Banking customers by offering a broad spectrum of personalised solutions through digital banking and a robust physical network across India.

Products and Services
  • Savings and term deposits
  • Credit and debit cards
  • Retail loans
  • Bill payment and forex services
  • Wealth management
  • Third–party distribution: Insurance, mutual funds, government bonds
Y-o-Y Performance Highlights
8%

Retail term deposits

7%

Retail loan book

16%

Burgundy Private AUM*

*Includes deposits and assets under advice

Wholesale and Commercial Banking

We continue to serve Indian corporates and MSMEs by leveraging our domain expertise, transaction banking capabilities, and commitment to digital innovation. Our relationship–led model is built to deliver customised financial solutions at every stage of business growth.

Products and Services
  • Corporate and SME loans
  • Term deposits and Payments
  • Trade finance, Letters of Credit, and Guarantees
  • Foreign exchange and Derivatives
  • Cash Management services
  • Commercial Cards
Y-o-Y Performance Highlights
8%

Corporate Loans

10%

Mid–Corporate loan book

14%

SME loan book

Offerings through ‘One Axis’

‘One Axis’ brings together our full range of offerings across our business segments and subsidiaries, delivering comprehensive and seamless financial solutions. This integrated approach allows us to serve customers holistically — across life stages, business needs, and aspirations.

Products and Services
  • Investments and broking
  • Asset management and insurance
  • MSME digital invoice discounting platform
  • Trustee services and payments
Performance Highlights
₹3,812 crores

Total investment in subsidiaries
(as on March 31, 2025)

₹10,650 crores

Combined net worth of domestic subsidiaries (28% y–o–y growth as on March 31, 2025)

₹1,768 crores

Combined PAT of operating subsidiaries (11% y–o–y growth for fiscal 2025)

Chairman’s Statement
MD & CEO’s Statement
Message from the Management - Retail Banking
Message from the Management - Wholesale Banking
Message from the Management - Operations and Transformation
CHAIRMAN’S STATEMENT
Promoting enduring value for our stakeholders

Dear Shareholders,

It is with great pride and optimism that I present to you Axis Bank’s Integrated Annual Report for the financial year 2024–25. This year has been a year of steady progress, thoughtful transformation, and continued focus on building a resilient and future– ready institution.

N. S. Vishwanathan
Independent Director and Part-time Chairman

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MD & CEO’s Statement
Building a customer obsessed, resilient institution

Dear Shareholders,

Fiscal 2025 was a pivotal year that showcased our ability to adapt, lead, and innovate in an ever-evolving financial landscape—one that tested our resilience, sharpened our strategic focus, and reaffirmed our commitment to building a future-ready, customer-centric institution.

Amitabh Chaudhry
Managing Director and Chief Executive Officer

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MESSAGE FROM THE MANAGEMENT – RETAIL BANKING
Delivering sustainable and profitable growth

Dear Shareholders,

Fiscal 2025 has been a year marked by strategic discipline and thoughtful navigation through a complex operating environment.

Munish Sharda
Executive Director
(Retail Liabilities, Branch Banking, Bharat Banking, Commercial Banking Group, and Retail Portfolio Management Group)

Arjun Chowdhry
Group Executive
(Affluent Banking, Retail Lending, Cards & Payments)

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MESSAGE FROM THE MANAGEMENT – WHOLESALE BANKING
A trusted banking partner of corporate India

Dear Shareholders,

Fiscal 2025 stood out for our Wholesale Banking franchise—one that showcased our ability to lead with client centric innovation and scale with purpose. Our Wholesale Banking franchise is now more agile, digital, and future–ready than ever before.

Rajiv Anand
Deputy Managing Director

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MESSAGE FROM THE MANAGEMENT – OPERATIONS AND TRANSFORMATION
Raising the bar with each success

Dear Shareholders,

Fiscal 2025 marked an important chapter in our growth as we advanced towards becoming a stronger, more resilient franchise. Anchored by our GPS strategy, we achieved sustained growth and profitability, while simultaneously reimagining and reinforcing the foundation of our organisation.

Subrat Mohanty
Executive Director
(Banking Operations & Transformation)

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STRATEGIC PILLARS
Anchored to a sound
strategic framework
Explore strategic pillars

Our strategic pillars serve as the foundation for sustained growth, innovation, and stakeholder value creation. Anchored in customer centricity and digital excellence, they guide our journey towards building a stronger, future–ready institution.

PRESENCE
Facilitating banking, anytime, anywhere

Scale

5,879

Domestic branches including extension counters and 3 digital banking units
(previous year: 5,380)

152

Specialised branches

13,941

ATMs and cash deposit/ withdrawal machines

234

Business correspondence banking outlets

Reach

3,194

Cities served
(previous year: 2,963)

692

Districts covered

89%

Districts in India covered by the Bank’s branch and correspondent network

Our extensive network of branches and ATMs spans India’s metros to its distant corners. Through a calibrated expansion strategy and strong presence in rural and semi–urban India, we continue to serve individuals, MSMEs, farmers, corporates and entrepreneurs with customised, locally relevant financial solutions.

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OWNERSHIP STRUCTURE
A resilient foundation laid with trust
Explore our ownership structure
OPERATING LANDSCAPE
Staying ahead in a dynamically evolving environment

The Bank operates in a dynamic business environment, competing with large private and public sector banks, nimble digital challengers, and non–banking financial institutions. We remain differentiated through scale, discipline, and purpose–led innovation in this fast–moving ecosystem.


Positioned for Progress in a Dynamic Environment

Global Economic Backdrop

Indian Economy & Banking Sector

Regulatory Landscape

The Bank’s Strategic Positioning

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Background
Building the most
loved brand
Background
Value Creation
by the Bank
Explore value creation

Axis Bank creates long–term value by aligning its strategy with stakeholder needs and the priorities of a dynamic, developing India. Our business model transforms financial and non–financial resources into impactful financial products, services, and digital experiences that advance inclusion, innovation, and sustainability. By staying agile, responsible, and future–ready, we continue to generate meaningful outcomes for our customers, communities, employees, and shareholders. This approach not only enhances performance and trust but also reinforces our role in supporting India’s economic and social transformation.

VALUE CREATION MODEL
Blueprint for sustainable
value creation
STAKEHOLDER ENGAGEMENT
Engaging with purpose and
addressing what matters

Our Stakeholders


Shareholders & Investors

Regulators and Policymakers

Customers

Industry and Peers

Employees

Value Chain Partners

Community & NGOs

Rating Agencies

Explore stakeholder engagement
MATERIALITY ASSESSMENT
Identifying and prioritising key issues

Material Issues Linkage


M1Regulatory Compliance
M2Corporate Governance & Ethical Business Conduct
M3Risk Management
M4Fraud & Money Laundering – Prevention, Detection & Mitigation
M5Privacy and Data Security
M6Customer Experience & Satisfaction
M7Innovation and Digitalisation
M8Impact of Climate Change
M9Financial Inclusion, Literacy & Access
M10Community Engagement & Development
M11Diversity, Equity, and Inclusion
M12Sustainable Finance & Responsible Banking
M13Employee Engagement, Development & Wellbeing
M14Policy Advocacy and Thought Leadership
M15Return on Equity and Return to Shareholders
Explore materiality assessment
STRATEGY IN ACTION
Strengthening
our House of GPS

Rooted in our core philosophy of Growth, Profitability and Sustainability, the House of GPS has evolved into a powerful engine that drives us forward. In fiscal 2025, we continued to enrich this strategic framework, enabling us to deliver with distinctiveness while strengthening our digital leadership and execution excellence.


We have strengthened our ‘House of GPS’ with
distinctiveness and identified focus themes to taking charge

Sustained, Consistent Financial
Outperformance

  • Deliver world class customer experience led by project ‘Sparsh’
  • Build India’s most profitable Bharat Banking franchise
  • Leadership in Digital with best–in–class capabilities

Identified areas of distinctiveness with focus on Customer Obsession ‘SPARSH’ and serving the high growth potential RuSu markets as part of Bharat Banking

Leadership in Digital and Technology to drive productivity, scale and profitability


Growth

  • Deposit Mobilisation to drive loan growth
  • Driving higher growth in high RAROC focus segments
  • Creating multiplicative forces to build competitive advantage

Profitability

Structural improvement in quality of earnings with consistent delivery positions us well for the future

Sustainability

  • Strengthened Governance and Culture across operational risk, audit and compliance
  • Strong balance sheet with best–in–class asset quality metrics and self–sustaining capital structure to fund growth
  • Our cutting–edge data analytics capabilities and leadership in technology continue to accelerate our distinctiveness journey
  • Enhancing People Proposition and Executional Excellence

Bolstered the Sustainability elements with focus on Executional Excellence, People Proposition , and Operational Risk and Compliance

Our Core Values
ADVANCING OUR ESG AGENDA
Our action plan for a greener tomorrow

At Axis Bank, value creation is rooted in sustainable growth that benefits all stakeholders. Guided by our openness to dialogue, our responsibility, and the impact we create, our ESG strategy is anchored in strong governance and shaped by stakeholder priorities.

Explore our ESG agenda
KEY PERFORMANCE INDICATORS
Sustained momentum,
strong fundamentals
Explore performance indicators

Capital & Reserves and Surplus (₹ in crores)

19%
15%

Total Assets (₹ in crores)

9%
13%

Total Advances (₹ in crores)

8%
14%

Total Deposits (₹ in crores)

10%
14%

Current Account and Savings
Account (CASA) (₹ in crores)

4%
11%

Book Value Per Share (₹)

18%
15%
y–o–y growth
4 year CAGR

Rupee Earned (%)

Rupee Spent (%)

Operating Revenue (₹ in crores)

10%
18%

Net Interest Income (NII)
Net Interest Margin (NIM) (₹ in crores)
(%)

9%
17%

Operating Profit (₹ in crores)

13%
18%

Net Profit (₹ in crores)

6%
41%

Earnings Per Share (Basic) (₹)

6%
40%
y–o–y growth
4 year CAGR

*Excluding exceptional items
Above are standalone figures as on/for year ended March 31, 2025 unless otherwise mentioned

Return on Equity (ROE) (%)

Return on Assets (ROA) (%)

Capital Adequacy Ratio (%)

Tier 1 Capital (%)

Cost to Asset Ratio (%)

Provision Coverage Ratio (%)

Gross NPA (%)

Net NPA (%)

y–o–y growth
4 year CAGR

*Excluding exceptional items

Gender Diversity

 

 

Workforce by Age (%)

Women in frontline staff^ (%)

^Out of total women in workforce

CSR Spend* (₹ in crores)

Lives Impacted# (No. in million)

*Includes amount transferred to Unspent CSR accounts to be utilised in ongoing programs in subsequent years
#Cumulatively under the Sustainable Livelihoods Program

Business segment performance
Promoting open, accessible, and inclusive banking

Powered by our deep customer engagement, continued digital expansion, and a sharper premiumisation strategy, our Retail Banking segment delivered resilient growth across deposits, lending, and payments during the year, reinforcing our position as a trusted financial partner for our customers.

Explore retail banking
Wholesale Banking
Ensuring every enterprise reaches its potential

Our Wholesale Banking segment supports India’s thriving yet evolving enterprise ecosystem with a solutions–driven approach. Rooted in our belief in openness and collaboration, we remain dedicated to assisting businesses at every stage of their growth journey — whether expanding into new markets, transitioning to sustainable models, navigating complex challenges or supporting mature businesses stay resilient.

Explore wholesale banking
Governance

Strong governance is the cornerstone of Axis Bank’s commitment to integrity, transparency,
and accountability. Our robust governance framework ensures ethical decision–making,
effective risk management, and alignment with stakeholder interests. By fostering a culture of
ownership and responsible leadership, we safeguard long–term value creation and maintain
the trust that is vital to our sustained success.

CORPORATE GOVERNANCE
An openness grounded in trust and accountability
RISK MANAGEMENT
Resilience through purposeful risk stewardship
CYBERSECURITY AND DATA PRIVACY
Safeguarding customer confidence with uncompromising security
THOUGHT LEADERSHIP AND
POLICY ADVOCACY
Translating ideas into impactful change