Axis WhatsApp Banking

Send us a ‘Hi’ to 7036165000 and explore our wide range of Banking Services.

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Now resolve your banking queries instantly via WhatsApp! Presenting Axis Bank WhatsApp Banking, A simple avenue to help address banking needs. Just by initiating a chat with the designated Axis Bank WhatsApp number, access details about regular banking transactions, account balance, mini statement, cheque book order, credit card summary, manage usage on a debit & credit card, debit card upgrade, renew FD, book FD or even apply for a new product. This service is available to customers of Axis Bank and other banks

Axis Bank WhatsApp Banking is available 24x7 (even on Holidays). This service will be available for both customers and non-customers of the bank. It is extremely secure and safe as it works on end-to-end encryption basis.

Just send a Hi on 7036165000 at WhatsApp and get subscribed with Axis Bank WhatsApp Banking. On subscribing, you get access to a wide range of services ranging for products like Accounts/Cheques, Credit Cards, Term Deposits, and Loans. Non-Axis Bank Customers can access services like 'Apply for Products' and finding nearest ATM/Branches/Loan Centers.

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    You can subscribe to the service through any of the following methods:

    • Sending “ Start” via SMS to “7036165000”
    • Giving a missed call on “7036165000”
    • By sending Subscribe to WhatsApp Banking via whatsApp to "7036165000"

    By subscribing to WhatsApp Banking via any mode, you are agreeing to the Terms and Conditions of WhatsApp Banking

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    • Once you subscribe, you will receive a welcome message via WhatsApp, from our Business Account (It shall be marked with a green tick on the account title and tagged as a “Verified Business”). This will confirm your subscription to the service. Post this, you can start banking with us.
    • Save the number 7036165000 (the one from which you shall receive your confirmation message) in your phone’s contact and simply send us a “Hi” on WhatsApp to initiate a session.
    • Once you initiate the chat, you will see the list of services that can be availed using WhatsApp Banking.

    If the service you are looking for is not enlisted, just type your query. We will assist you in best possible way.

  • I am not a customer of Axis Bank. Can I still access WhatsApp Banking?

    Yes, you can use WhatsApp Banking to address any queries related to Axis Bank’s products & services. Just add the number 7036165000 to your contacts and start a conversation by saying “Hi”.

  • Is it necessary to subscribe to WhatsApp Banking for general bank-related queries?

    You don't have to subscribe to WhatsApp banking for general bank-related queries.

  • How can I stop receiving alerts and updates from the bank on WhatsApp?

    To stop receiving communication from the bank on WhatsApp, SMS STOP to 7036165000.

  • I have unsubscribed from Axis Bank WhatsApp Banking. Can I subscribe again?

    Yes! You can subscribe again via the following options:

    • To subscribe via Website, please click here
    • Sending Subscribe to Axis WhatsApp Banking via WhatsApp to 7036165000
    • Sending START as an SMS to 7036165000
    • Giving a missed call on 7036165000
  • Is WhatsApp Banking secure?

    Yes, all messages are secured with end-to-end encryption. However, please note that you are not supposed to share any confidential banking information like PIN, CVV or OTP with anyone over chat. The bank will never ask you for any such details.

  • Are there any charges to the customer for subscribing to WhatsApp Banking?

    Using or registering on WhatsApp Banking is free of charge. The only charges incurred are towards your data plan.

  • How do I make sure that I am chatting with Axis Bank’s verified number?

    Axis Bank has a dedicated customer service number on WhatsApp which will be tagged as a “Verified Business” by WhatsApp. This verified status can be seen as a green tick next to the number in WhatsApp. Only the green tick number 7036165000 is the official WhatsApp verified number of Axis Bank.

  • I have lost my phone. How do I make sure that account related information via WhatsApp Banking is secure on my phone?

    In such a scenario, you can always reach out to Axis Bank Support at 1860-419-5555/1860-500-5555 for and get WhatsApp Banking services blocked on your device.

    You can reach out to us on the above numbers for any queries related to WhatsApp Banking.

Explore our range of services on WhatsApp

To know more, just send us to a 'Hi' to 7036165000 on WhatsApp

Please keep watching this space for more and more services...

    Fixed Deposit

  • Book your FD
  • Renew your FD
  • View Summary of your FD/RD

    Credit Card

  • Get your Outstanding Amount, Available Credit Limit
  • Summary of Credit Card, Bill Payment details
  • Block your Credit Card
  • Manage your Credit Card Limit

    Debit Card

  • Upgrade your Debit Card on WhatsApp
  • Manage your Debit Card Limit
  • Set Pin for Debit Card
  • Block your Debit Card


  • Get your Account Balance
  • Generate Account/Mini Statement
  • Order Cheque Book, Update your Nominee
  • Family Banking

    And More

  • Ask us Anything
  • Get Pre-Approved Loan offers in WhatsApp
  • Get Pre-Approved Credit Card offers in WhatsApp
  • Apply for our Banking Products

Outstanding Amount

Pre-Approved Offers


For any queries contact us at: 1860-419-5555/1860-500-5555

Once you've downloaded WhatsApp, link your number to it.

Subscribe to WhatsApp Banking on Axis Bank Registered WhatsApp number 7036165000 and start chatting with us

By subscribing to WhatsApp Banking, you are agreeing to the Terms and Conditions of WhatsApp Banking

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