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Bank Smart

Phone Banking

Get 24 x 7 banking assistance

Personal Phone Banking

NRI Phone Banking

Here’s how NRIs can avail our Phone Banking services ​

To access NRI Phone Banking services call us on your country’s toll free number

Country-wise list of Toll Free Numbers

  • USA: 1855 205 5577
  • UK: 0808 178 5040
  • Singapore: 800 1206 355
  • Canada: 1855 436 0726
  • Australia: 1800 153 861
  • UAE: 8000 3570 3218
  • Saudi Arabia: 800 850 0000
  • Qatar: 00 800 100 348
  • Bahrain: 800 11 300

You can also reach out on our non toll free number to India, +91 22 27648000

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In case of emergencies, like needing to block your Credit/Debit card, you can call our 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free)

Phone Banking for Business Customers / Business Phone Banking ​

Explore information and services available through NRI Phone Banking ​

  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
  • Request for Cheque Book
  • Request for Cheque stop payment
  • Request for Account Statement by E-mail
  • Request for Duplicate Statement
  • Regeneration of ATM PIN for Debit Card
  • Blocking of Internet Banking User ID
  • Hot listing of Cards
  • Activation / De-activation of International Transactions on NRE Debit Cards
  • Request for Interest Certificate
  • Request for TDS Certificate

Business Phone Banking

Agri-Rural Phone Banking

Safe Banking Practices

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Online Banking is an extremely convenient way to access you bank account, but it pays to be aware of the ways in which you can protect yourself and your money


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Branch Banking

Social Media Banking

Phone Banking