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Bank Smart

Phone Banking

Get 24 x 7 banking assistance

Personal Phone Banking

Here’s how individual customers can avail our Phone Banking services

To access Phone Banking services from anywhere in India, from a Landline or Mobile phone please dial any of our following 2 Toll Free Phone Banking Numbers: ​

  • 1-800-209-5577
  • 1-800-103-5577
  • Customers can access Phone Banking services from outside India by dialing +91 22 27648000 (This number is not toll free)
  • For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free)
  • Loan Services are available between 9 AM to 9 PM Monday to Saturday (excluding National Holidays)

Explore information and services available through Phone Banking ​

  • Aadhaar Seeding
  • E-Statement Registration
  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
  • Request for Cheque Book
  • Request for Statement by E-mail or Fax
  • Request for Duplicate Statement
  • Regeneration of ATM PIN for Debit Card
  • Regeneration of Internet Banking password
  • Blocking of Internet Banking User ID
  • Hot listing of Cards

NRI Phone Banking

Business Phone Banking

Agri-Rural Phone Banking

Safe Banking Practices

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Online Banking is an extremely convenient way to access you bank account, but it pays to be aware of the ways in which you can protect yourself and your money

MORE WAYS TO BANK

Online Banking

Mobile Banking

Branch Banking

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Phone Banking