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Do Not Call Registry


We (Axis Bank Limited, agents, representatives) would like to keep our customers updated on the latest marketing offers.

We do respect your privacy, and appreciate that some of you may not want to receive such information from us.

To ensure that you may not receive any unsolicited commercial calls please contact your telephone service provider for registration in the National Do Not Call Register of Telecom Regulatory Authority of India (TRAI).


A. To register against Commercial Messages or Calls


  • Call 1909 (toll free) from your landline or mobile and select your preferences
  • Register through SMS by sending START DND or START 0 to 1909

B. To register for select categories or partial registration


  • Send SMS by typing START followed by the preference to 1909

There are 7 preference numbers to choose from:

  • START 0- Fully blocked
  • START 1- Banking, Insurance, Financial products and credit cards
  • START 2- Real Estate
  • START 3- Education
  • START 4- Health
  • START 5- Consumer goods and automobiles
  • START 6- Communication, Broadcasting, Entertainment and IT
  • START 7- Tourism and Leisure

C. To De-register


  • Call 1909 (toll free) or send SMS: STOP DND to 1909

If, you continue to receive any unsolicited sales calls from Axis Bank please call up the Axis Bank Call Center at 1860 419 5555 / 1860 500 5555 to notify.

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