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3 easy ways to change mobile number in your bank account

3 min read Dec 22, 2023


In today’s digital banking era, keeping your contact information updated with your bank is crucial. This article delves into the importance of maintaining an up-to-date mobile number and guides you through the process of how to change the mobile number linked to your bank account.

Importance of mobile number for your bank account

The significance of a mobile number in the context of banking cannot be overstated. It serves as a primary point of contact between you and the bank. Here's why it's so crucial:

  • Security: Banks use mobile numbers to send OTPs (one-time passwords), which are essential for validating online transactions. This adds an extra layer of security as the OTP is sent to a device only you should have access to.
  • Real-time alerts: Banks send instant SMS alerts for transactions, helping you monitor account activity. This can be crucial in detecting and responding to unauthorised transactions quickly.
  • Easy access to services: Many banking services, like balance inquiries or transaction history requests, can be accessed via SMS commands sent from your registered mobile number.
  • Identity verification: Your mobile number aids in identity verification processes, whether you’re logging into online banking or speaking with customer service.
  • Convenience in online banking: Your mobile number is often used to receive information necessary for resetting passwords or unlocking your account.
  • Updates and notifications: Banks use your registered number to keep you informed about new services, policy changes or important notices.

Also Read: 6 things to consider before opening a Savings Account

Ways to change the mobile number linked to your bank account

Mobile banking

  • Log in to the Axis Bank mobile application.
  • Click on 'More'.
  • Under 'Services', select 'My Profile'.
  • Click on 'Update Mobile Number' and follow the prompts.


  • Insert your card into an Axis Bank ATM.
  • Enter your PIN.
  • Select 'Registrations'.
  • Choose 'Mobile Number Update'.
  • Enter the new mobile number and re-enter it for confirmation.

Branch visit

  • Visit your nearest Axis Bank branch.
  • Fill out the 'Customer Request' form online or at the branch.
  • Submit the form to the bank officials with the updated mobile number.


Updating your mobile number linked to your bank account is a simple yet essential task that greatly enhances your banking experience.

For Axis Bank Savings Account holders, this process is streamlined and can be completed through various convenient methods such as mobile banking, ATMs, or by visiting a branch. Keeping your contact information updated with Axis Bank not only ensures the security of your transactions but also provides you with the convenience of receiving timely account notifications and easy access to a range of banking services.

Also Read: 10 benefits of opening an Axis Bank Digital Savings Account

Remember, in the fast-paced world of digital banking, staying updated is not just a convenience; it's a necessity for safeguarding your financial well-being.

Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision