Loss of Card
How to use
Non- Axis Bank
Bank Tie Ups
By Banking Channel
A card that offers convenient, hassle-free payments to
make foreign travel a memorable experience
Use one card across the globe
A global emergency assistance service
Make everyday purchases while abroad
With the Contactless Multi-Currency Forex Card
Features and Benefits
Fees and Charges
The contactless transaction limit is normally below USD 100 per transaction. However this may vary as per each country’s regulation. Card user can check the limit with the merchant before usage. In case the transaction amount is greater than the permitted transaction limit, merchant would swipe/ dip the card in the normal POS terminal.
The PIN is not required to process transactions done through swiping your card at merchant establishments. Do not share your PIN even if requested.
There is a daily limit of $10000 for purchases at a merchant establishment and a daily limit of $5000 or equivalent for cash withdrawal from ATM.
There is a transaction fee levied at various ATMs for cash withdrawal and balance inquiry. Please click here to get the complete tariff details.
Generally, the options available at the ATM for cash withdrawal are "Checking", "Credit", and "Savings". You should choose the "Checking/Current" option. In case the Checking/Current option is not available, you should select the "Credit" option. The “Savings” option does not link to the VISA network and hence the transaction would not be successful.
If you have already settled your bill through another mode, please request the hotel to send a scanned copy of the Authorisation Cancellation letter on the letterhead of the hotels settlement Bank or on the hotels letterhead to us via E-mail. Further, the hotel should state that you have settled this bill through some other mode and they don't need the authorisation taken any more.
If you have already checked out from the hotel and unable to provide the letter, you may provide us with the copy of the final paid bill which contains the check-in and check-out dates and mode of payment.
In case of an international mobile number, the service is chargeable at a nominal USD 1 (or equivalent) per month. In case the customer activates the feature on an Indian mobile number, the service is free.
This is the fee charged by Axis Bank. Axis Bank shall not be liable for any extra charges being levied by the service providers.
The SMS alert facility does not start automatically. You shall be prompted to opt for the SMS alert facility at the time of procuring the Card.
We urge you to note that as the Multi-Currency Forex Card is purchased and loaded with the purpose of using the card in the respective foreign currency, the customer must avoid selecting any option that prompts for a change in usage currency to avoid any adverse exchange rate.
The "dynamic currency conversion" feature may appear with differing terminology depending on the overseas bank.
Axis Bank is not responsible for any "dynamic currency conversion" related charges and will not be able to refund any such charges in case they are levied on account of wrong usage of card.
You may check your account balance through below mentioned channels:
Foreign Currency Cash
Single Currency Card
International Fund Transfer
India Travel Card
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