Pause. Prevent. Protect.

In today’s fast-changing digital world, it’s important to stay informed and in control of your money. This space offers easy-to-understand financial guidance and tools to help you navigate everything from fraud protection to tips to cultivate good financial habits.

When promises of easy money trap you

“Low risk, high return.” Sound familiar? That’s exactly how scammers trap people. A random call, a tempting offer, and before you know it — your hard-earned savings gone.

Know the sign: A case study

I got a call from someone who said he was a ‘Senior Wealth Manager from a reputed investment firm’. He knew my name, city, and said he had an exclusive low-risk, high-return investment scheme only for select clients. He shared a glossy brochure on one of the messaging apps, complete with charts, official logos, and even a proper ID badge. The offer was only valid for 24 hours, and I was told to act quickly to ‘secure my slot’. I was also promised a return of 30% in a month. It sounded too good, but I didn’t want to miss out. I transferred ₹1 lakh. After that, there was complete silence. Calls stopped, the number was switched off, and the website I was given disappeared. I realised I’d been scammed by professionals who knew exactly how to pressure and mislead people like me.

What to do:

  • If someone pressures you to act immediately or says the offer is valid only for today,” it’s likely a scam. Always take time to verify.
  • Visit www.mca.gov.in to verify the company's Corporate Identification Number (CIN). Also check for scheme registration with SEBI, RBI, IRDAI, or PFRDA.
  • Fake IDs and fancy presentations mean nothing without verified credentials. Scammers often use fake documents to appear legitimate.
  • Look up unknown numbers on the Cyber Crime Portal. Many scam numbers have already been reported.
  • Always discuss with a trusted family member, friend, or financial advisor before transferring money to unknown entities.
  • If you've been targeted or duped, report it immediately to the National Cyber Crime Helpline (1930) or visit www.cybercrime.gov.in. You can also flag suspicious messages on the Sanchar Saathi portal at www.sancharsaathi.gov.in.

Spot the red flag!

  1. You receive a call from someone claiming to be from a "wealth growth agency". They say there's an exclusive opportunity just for early investors. You can double your money in 30 days, with zero risk. They mention that clients are already seeing amazing results and there are only a few spots left. If you transfer the money today, they’ll secure your place immediately.

The offer sounds exciting. The caller is confident, professional, and persistent. What’s the most likely explanation for this situation?

Correct option – This scenario has all the hallmarks of a typical investment scam. Scammers often use professional-sounding calls to create urgency and excitement. They push for quick decisions, promise unusually high and safe returns, and may even show fake testimonials. Real investments never guarantee returns and legitimate professionals never rush you into transferring money. Always verify independently, especially when it comes to your hard-earned money.

When fake cops make real threats

A call from someone claiming to be the police. They say there's a case against you and demand money to close it. It’s fake — but the fear they create feels very real.

Know the sign: A case study

I was home alone when I got a video call from a man in a police uniform. He showed me what looked like a legal document and said I was involved in a money laundering case. I panicked. He told me to stay on the call and not inform anyone. Then he said I had to pay ₹45,000 to 'settle' things or I would be arrested. I transferred the money out of fear. I only realised it was fake and had been scammed.

What to do:

  • No real police or government officer will ever demand money over a call or video chat.
  • If someone threatens legal action and asks for payment, hang up and contact your local police station directly.
  • Report such incidents immediately to the cybercrime helpline at 1930 and inform your bank.

Spot the red flag!

You receive a video call from someone in a police uniform who says you're involved in a money laundering case. He demands ₹50,000 to avoid arrest and asks you to stay on the call and not tell anyone.

What should you do?

Correct option is B - Law enforcement agencies do not conduct 'digital arrests' or demand money transfers over video calls. This is a high-pressure scam tactic using intimidation to frighten victims into immediate payment. Never trust threats or demands over calls. Always verify through official channels.

Fraudsters pretending to be your bank

“Your account will be blocked unless you update KYC now.” Sound familiar? That urgency is fake. Real banks don’t ask for sensitive info on random calls.

Know the sign: A case study

It started with what seemed like a helpful call from my bank. The caller said I had to update my KYC, or my account would be frozen. He already had my name and part of my account number. He sent me a link and asked me to enter my Aadhaar and share an OTP. I didn't question it; it all sounded routine. But a few minutes later, money started disappearing from my account. That's when I realised the link was fake, and I had just handed a scammer the keys to my bank account.

What to do:

  • Don't click on links received via SMS claiming to be from your bank without verifying.
  • Never share your Aadhaar or OTPs—even if the caller sounds official.
  • Always verify such requests by calling your bank's official number.

Spot the red flag!

You receive a call from someone claiming to be from your bank. They already know your name and account details and say your account will be frozen unless you share an OTP for KYC verification.”

What should you do?

Correct option is B - Even if a caller knows personal details, never share OTPs or personal information over a call. Scammers often use leaked or guessed data to sound legitimate. Your bank will never ask for OTPs or sensitive information over a call.

When fake help steals your data

Sudden pop-up, warning screen, or a call claiming your computer at risk? Don’t panic — that’s the setup. Scammers pose as tech support to get remote access to your device and drain your money.

Know the sign: A case study

I was working when my computer screen suddenly froze and displayed a warning message. It took me a minute to actually figure out what was happening. The warning message said that my PC was infected with a critical virus and all my data would be lost. It also displayed a support number, so I decided to call. The person on the call knew exactly how my laptop behaved and said he needed remote access to fix the issue. I allowed it, and he showed me a few issues in my system and then said I needed to pay ₹10,000 for an 'antivirus license'. I paid, and my computer went back to normal. After a few days, my bank called about suspicious transactions. It was a scam to access my data, and I lost significant money.

What to do:

  • Genuine tech support companies do not display pop-up warnings with phone numbers. These are almost always scams.
  • Do not call the numbers or click on links in such pop-ups. Restart your computer. If the pop-up persists, get help from a trusted local technician or run your own antivirus software to check.
  • Never let someone who called you unexpectedly take control of your computer. It's like giving a stranger the keys to your house or your locker.
  • Disconnect from the internet if granted access, run a full security scan, change all your passwords, and report the incident to the Cyber Crime Helpline (1930) or portal ( www.cybercrime.gov.in).

Spot the red flag!

A pop-up suddenly freezes your screen, blares a loud warning about viruses, and provides a number to call for 'official technical support'. When you call, they insist on taking remote control of your computer to 'fix' it.

What is this most likely?

Correct option is C - These are fake virus alerts or tech support scams. Their goal is to frighten you into calling and granting them remote access, which is extremely risky. Never grant access or call numbers from such pop-ups.

When sharing OTP means losing it all

One OTP. That’s all it takes. Scammers trick you into sharing Aadhaar-linked OTPs and drain your account in minutes.

Know the sign: A case study

I received an SMS saying my Aadhaar had been used to activate a new SIM card. A few seconds later, a caller said he was from my telecom company, and there had been an error. He asked me to share the OTP so that I could cancel the request. I didn't think twice. But soon after, my phone signal vanished—and so did my access to my bank account. The scammer had taken over my number, reset my banking passwords, and emptied my account.

What to do:

  • Never share your Aadhaar OTP with anyone—not even to cancel a supposed mistake.
  • If you receive an OTP for something you didn't request, do not act on it.
  • Immediately call your mobile provider and UIDAI (1947) if you suspect fraud.

Spot the red flag!

You get an SMS with an Aadhaar OTP and then a call asking you to share it to cancel a SIM card request.

What should you do?

Correct option is C - If you receive an OTP you didn’t request, it could mean someone is trying to misuse your Aadhaar. Never share that OTP with anyone. Instead, report it immediately to UIDAI (by calling 1947) or your telecom provider.

Spotting fake offers that cost you big

That too-good-to-be-true deal on a new phone or fridge? It probably is. Scam sellers use fake sites and offers to steal your money — no product ever comes.

Know the sign: A case study

I came across an advertisement for the headphones I wanted to buy at 70% off. The retailer seemed new, but the site displayed good customer reviews. They only accepted bank transfers as a payment method. I had my reservations, but the opportunity appeared too good to decline, and I completed the purchase. I even received a proper order confirmation. I waited for weeks, but the headphones never arrived, and shortly after, the merchant's website disappeared entirely.

What to do:

  • Select payment methods that provide buyer protection, such as credit cards. Direct transfers and cash-on-delivery present significant risks.
  • If you get scammed, act quickly. Call your bank and inform them about the scam. You should report it to the Cyber Crime Helpline by calling 1930 or visit their website at www.cybercrime.gov.in, and you can also file a complaint with the National Consumer Helpline (consumerhelpline.gov.in).

Spot the red flag!

You find an online store offering a high-end smartphone at an unbelievably low price. They only accept upfront payment via direct bank transfer.

What is the likely risk here?

Correct option is C - Extremely low prices combined with demands for non-secure payment methods (like direct bank transfers, which are hard to reverse and offer no buyer protection) are major red flags for online shopping scams. Stick to reputable sites and use secure payment methods like credit cards.

Beware of fake renewal traps

“Your policy has lapsed, pay now or lose benefits.” These calls create fake panic — and you end up paying someone who doesn’t even work at your insurer.

Know the sign: A case study

I received a call from an unknown number. The man on the call said that he was from an insurance company I had purchased a policy from. He knew my name and provided a valid policy number that I cross-checked with my documents, so I believed him. He claimed I had a big bonus waiting, but first, I had to pay ₹25,000 for 'GST and processing'. He made it sound routine and promised I would get it all back, plus the bonus, in two days. I paid the 'fees', but the money never came. I tried calling him back, but his number was no longer in service. I can’t believe he had all my information and used it to trick me.

What to do:

  • Be vigilant about unexpected calls regarding insurance or pension matters. Legitimate IRDAI officials and insurance representatives never request phone-based fee payments for bonus releases.
  • When receiving such calls, disconnect the call and reach out to your insurance provider or pension fund using contact information from your official policy paperwork or their verified website.
  • Make the payment only after verifying the mentioned information via the insurance agency’s official website or application.
  • Report these calls to your insurance company. You should also complain to the IRDAI (igms.irda.gov.in) and report the fraud attempt to the 1930 helpline and www.cybercrime.gov.in.

Spot the red flag!

Someone calls claiming to be from a financial authority. They offer to help you recover 'lapsed funds' from an old insurance policy or increase your pension payouts, but first, you need to pay a 'processing fee' and provide your policy details.

What should you suspect?

Correct option is C - Unsolicited calls offering help with insurance or pensions, especially those asking for fees upfront or sensitive details like policy numbers or bank accounts, are often fraudulent. Always deal directly with your insurance company or pension provider through their official contact numbers or branches.

When "You’ve won crores!" (but lose everything)

“Congratulations! You've won ₹25 lakhs.” Problem is… you never entered. These fake lottery messages are just bait to get your info and money.

Know the sign: A case study

I couldn't believe my luck when I got an email saying I won an SUV in an online giveaway. I did not remember entering anything, but it looked real, with the brand logos and links to all the official websites. All I had to do was pay a ₹15,000 'refundable tax and delivery charge'. As a new car seemed like a small price, I immediately transferred the money. They confirmed payment and said the car would arrive in a week. It never did, and when I tried to contact them, the email bounced back, and the number was dead.

What to do:

  • Be highly suspicious of any unsolicited prize notifications.
  • Legitimate prizes do not require you to pay upfront fees, taxes, or other charges.
  • Contact the National Cyber Crime Helpline at 1930. Or file a complaint on the National Cyber Crime Reporting Portal at www.cybercrime.gov.in. Also, inform your bank about any transaction made about the scam through official channels.

Spot the red flag!

An email congratulates you on winning a large cash prize in a lottery you never entered. To receive the winnings, they ask you to pay a 'transaction fee' first.

What should you do?

Correct option is D - Legitimate lotteries or prizes don't ask for upfront fees or taxes. This is a classic 'Advance-Fee Fraud' designed to steal your money by asking for a payment before releasing non-existent winnings.

How fake charities profit from your kindness

A tragic photo. An emotional story. A QR code to donate. But behind it? A scammer cashing in on your kindness.

Know the sign: A case study

I was scrolling through social media when I saw a post about a little girl who was seriously ill. There was a painfully heartbreaking photo, a short story about her condition, and a UPI ID asking for urgent help. I felt like I could make a difference. So I transferred ₹5,000 straightaway. But a few days later, I received a warning that scammers were using those photos to con people. I tried to find the post again, but the profile was gone. That’s when I realised I had been scammed. What I thought was help for a sick child just ended up in the wrong hands.

What to do:

  • Take five minutes to check whom you send the money to. Either send via known NGOs or charities or check if those who have reached out to you are registered (you can search on India's NGO Darpan portal).
  • Scammers use sad stories and urgency to make you act fast without thinking. Take a breath and do a quick check first.
  • If you see an appeal you think is fake, report it on the social media platform. You should also report it to the Cyber Crime Helpline at 1930 or via www.cybercrime.gov.in.

Spot the red flag!

Following a publicised crisis, you see appeals on a social media platform asking for donations to an unfamiliar relief fund, often requesting direct transfers to personal UPI IDs or bank accounts.

What's the safest approach to donating?

Correct option is B - Scammers often exploit emotions during crises. Always verify a charity's credentials and donate through official, secure channels like their website or reputed donation platforms. Avoid direct transfers to personal accounts in such appeals, as they are often untraceable and likely fraudulent.

When high returns come with a hidden price

“Get rich by adding more people.” That’s not investment — that’s a trap. These schemes collapse fast, and those at the bottom lose everything.

Know the sign: A case study

A family member introduced me to an investment opportunity he had discovered, promising consistent 15% monthly profits with complete security. He even showed me his bank statements and said they were exclusive, but he couldn't get me in. It felt safe because he trusted it, and I didn't want to miss out. So, I invested a significant amount. For two months, I got the promised returns. I was happy and put in even more money. Then suddenly, the website went down, the contacts were unreachable, and we lost all the money we invested. Only later did we realise this was a Ponzi scheme.

What to do:

  • When investment opportunities advertise exceptionally high, steady, and 'risk-free' profits, these typically indicate pyramid scheme activity.
  • Avoid investing simply because acquaintances are participating - they may also be unknowing targets. Confirm whether the organisation and its representatives hold proper SEBI (Securities and Exchange Board of India) registration.
  • Submit reports about suspected pyramid schemes to SEBI SCORES at scores.sebi.gov.in, your regional police Economic Offences Wing, and the Cyber Crime reporting system at www.cybercrime.gov.in.

Spot the red flag!

A close friend excitedly tells you about a new private investment club they joined. They show you statements proving they've been receiving consistent returns of 5% every month. They strongly encourage you to join quickly before the spots fill up.

This situation, where high, consistent returns are promoted through trusted networks, often relying on new investments to pay earlier ones, strongly suggests which type of scheme?

Correct option is C - Ponzi schemes often spread through social networks. Friends and family, often unknowingly victims themselves, become recruiters because they genuinely believe they are profiting. The key red flags are the promise of unusually high, consistent returns. Such schemes are unsustainable and inevitably collapse, leaving most investors with significant losses. Be cautious even when trusted contacts are involved.

Quick tips

Never share Aadhaar OTP

Don’t click suspicious links

Use official sites to verify details

Don’t download unknown apps

How to report a fraud?

UIDAI Helpline - 1947

National Cybercrime - 1930 | cybercrime.gov.in

Sanchar Saathi (DoT) Portal | sancharsaathi.gov.in

Bank Fraud Reporting via customer care or nearest branch