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Bank Smart

Axis Pay

No matter which bank you bank with, you can make and receive payments instantly using only your name.

android  

About Axis Pay

Features

How Axis Pay works

FAQs

Axis Pay is an app with which you can send/receive money using any bank’s account, instantly using just a unique ID. It works on Unified Payments Interface (UPI) which allows users to transfer money instantly without knowing the sender’s or receiver’s bank details. The money can be transferred by simply using a unique ID.
A unique ID is an identifier which you create and link to any of your bank accounts to make secure payments. The unique ID can be yourname@axisbank or mobilenumber@axisbank etc which is easy to remember.
Yes. All unique IDs created in Axis Pay are suffixed with @axisbank
The ID is unique to an individual. If the ID preferred by you has already been taken by someone else, you will have to create an alternate unique ID, which is easy to remember.
A unique ID can be alphabetical, numeric or alphanumeric. It should be between 4-20 characters. It cannot contain any special characters (*,#,@ etc.) except dot(.) and hyphen(-) which are permissible. Your ID should be easy to remember such as yourname@axisbank or mobilenumber@axisbank.
When you add the receiver’s unique ID to send money, you can click on the “verify” button to get the complete name of the receiver as per his bank records.
Axis Pay can be used by both Axis Bank and other bank customers.
The Axis Pay app allows you to Send or Ask for money using unique IDs. You can link any bank account to the unique ID to send or receive money. Both Axis Bank and other Bank customers can also check their account balance on the app.
No. The same features are available to both Axis Bank and other bank customers.
No. Axis Pay is currently available only for Android smartphones.
Axis Pay is available free of charge. You can download and use this application as and when you need to without any charges levied by the Bank. Your mobile operator may levy charges for GPRS/SMS used. Please check with your operator for details.
The actual download time depends on the speed of data connectivity offered by your mobile operator or internet provider.
No. Axis Pay is user specific. It requires a 6 digit passcode to login to the app. For security reasons, you are requested not to share your Axis Pay Passcode with anyone.
  • Download the Axis Pay app from Google Play Store
  • Auto SMS is sent from your mobile phone to Axis Pay. In case your phone has a a dual SIM, select the preferred phone number registered with your bank.
  • Set a profile name and a unique 6 digit passcode for yourself
  • Select your preferred bank from the list
  • Create a unique Virtual Payment Address (VPA) for the selected account
  • Verify the selected account using your Debit Card credentials and OTP
  • Set MPIN for the account. Use this MPIN for sending money to other Virtual Addresses (VPA)
  • Yes, you will have to download the app & register your details again.
    The appearance of Axis Pay may differ slightly on different phones, however, its functions and operations will remain the same, irrespective of the mobile handset being used.
    In case you download and register on Axis Pay using a new device, Axis Pay installed on the old device automatically gets deactivated.
    • Download the Axis Pay app from Google Play Store
    • A SMS will be automatically sent from your mobile phone to Axis Pay. In case your phone has a dual SIM, select the phone number registered with your bank.
    • Set a profile name and a unique 6 digit passcode
    • Select your preferred bank from the list
    • Create a unique ID for the selected account
    • Verify the selected account using your Debit Card credentials and OTP. This is a one-time requirement.
    • Set PIN for the account. Use this PIN for sending money to other unique IDs

    This happens in the following scenarios:

    • the verification SMS has not been sent from the device
    • network error
    • device does not have a SIM.

    Please ensure that your phone has data connectivity. If the problem persists, please delete the application, download and try again.

    You can simply reconnect to Axis Pay and verify your transaction history to check if the transaction has been executed before initiating a fresh transaction.
    Yes, as long as you have GPRS activated on your mobile number, subject to availability of the network, you can access Axis Pay anywhere in the country. Please keep in mind that you might be charged special roaming rates for using GPRS.
    You will have to download the application again from the Google playstore and register.

    To add a contact,

    • Select 'Manage Contacts' in side menu
    • Enter unique ID of the contact
    • Enter the nickname of the contact to be added
    • Verify the details and Save

    To delete a contact,

    • Select 'Manage Contacts' in side menu
    • Long press on the contact to be deleted
    • Enter the nickname of the contact to be added
    • Verify the details and Save
    Yes, you can add any bank account in Axis Pay. The bank should be enabled on UPI.
    • Click on “+” sign in 'Manage accounts'
    • Select the bank name with which you hold the account. Your account number will be automatically fetched.
    • Verify your account by entering last 6 digits of Debit Card number and expiry (MMYY), entering the OTP and setting up an PIN
    • Any Axis Bank and non-Axis Bank account can be added in the app, basis the mobile number used to register on Axis Pay. i.e. mobile number used to register on Axis Pay has to be the same mobile number with which you are registered at your bank.
    • You can set the unique ID for all the accounts which gets fetched in the app.
    The maximum transaction limit for every fund transfer transaction in Axis Pay is Rs 1,00,000 (One lakh). The daily limit on fund transfer for every user in Axis Pay is Rs 10,00,000 (Ten lakhs).
    No. You cannot send money without setting an PIN for a particular bank account.

    To delete an account,

    • Select 'Manage Accounts' in side menu
    • Long press on the account to be deleted
    • Select ‘Delete’ to delete the account
    The money will be debited instantly from your account.
    Yes, you can set the expiry time. You can set an expiry time from 1 day to 45 days, from the date of initiation of the transaction.
    You can see your past transactions under 'Transaction Status' available on the side menu of your app.
    You will find an option to raise query for a transaction under the ‘Transaction Status’ option available in the side menu. Once the query is addressed, you will receive the response in “Query closure comments” section of Query in the app.
    Yes, you can transfer money using account number and IFSC of the beneficiary, in case you do not have a unique ID of the beneficiary. However, sender /payer have to have a unique ID while sending money using Axis Pay.
    There is no limit to the number of accounts that can be added for receiving money.
    Axis Pay allows all transactions to be at least 2 Factor Authenticated, making it completely safe and secure. Apart from this all your financial transactions have a daily transaction limit.

    It’s a simple 3 step process to start using Axis Pay.

    • Download and Register on Axis Pay
    • Add any bank account and set a Unique ID
    • Verify your account and set a PIN

    After this, you are all set to send and receive money using Axis Pay.

    No, the other party i.e. a receiver or sender need not be on Axis Pay. The other party can use any Bank’s UPI enabled application.
    You can use Axis Pay for sending or receiving money between persons.

    Click here for terms & conditions

    Click here for terms & conditions of Axis Pay offers 

    Click here for terms & conditions of Axis Pay Coupondunia offer

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