- Current Account
- Pay
- Collect
- Trade
Services
Solution for Exporters
- Debt & Working Capital
24x7 Loans
For MSMEs with turnover up to ₹30 Cr
- Treasury
- Transact Digitally
For ease of banking and using your Axis Bank account, you can use Corporate Internet Banking (CIB). All your banking requirements, transactions and other activities can be easily done online from anywhere, at any time. We believe in saving papers and going “Digital”. With internet banking services at your fingertips, we aim to ensure your convenience and security on the platform.
Now monitor, transact and control your bank account online through our net banking service. You can do multiple things from the comforts of your home or office with Axis Bank Internet Banking - a one stop solution for all your banking needs. You can now get all your accounts details, submit requests and undertake a wide range of transactions online. Our Internet Banking service makes banking a lot more easy and effective.
View your bank Account Details, Account Balance, Download Statements and more.
Make all your tax payments by logging into Internet Banking or through Shopping Mall Payments.
Customers can register their Payee and initiate the single payments to the registered Payee on Corporate Internet Banking through NEFT, RTGS, IMPS and Direct Credit. Customers can also initiate payments within their own linked accounts. Transfer fund to your Own Accounts, Other Axis Bank Accounts or Other Bank Accounts seamlessly.
Pay salaries as a bulk payment to all employees having Axis Bank accounts. The facility provides security of transaction details while processing with consolidated debit of the salary file and restricted view of the details to approvers.
You can initiate various service requests through CIB:
For ease of banking and using your Axis Bank account, you can try corporate internet banking. All your needs, transactions and other activities can be easily done online from anywhere and anytime. We believe in saving papers. Business Internet Banking provides you with a number of features available by simply using your accounts details. With these internet banking services, we aim to ensure you are comfortable because your convenience is our prime focus.
Corporate Internet Banking (CIB) forms are now available online. Check out corporate internet banking downloads to get more information on this. You can check FAQs for queries or reach to the nearest branch.
You can get all the benefits of Corporate Internet Banking, but there are certain Terms and Condition for corporate internet banking. All of these corporate internet banking TnC are listed below. We request you to go through them once.
1.1. "Account/s" refers to the account/s of the Customer, with Axis Bank, mutually designated for CIB Services from time to time and means all existing, new and future accounts of the customer with Axis Bank.
1.2. “Customer" or ‘Client” or “Company” shall mean the person / entity availing of the CIB Services under these Terms and Conditions.
1.3. "CIB" or "Internet Banking Services" or "Corporate Internet Banking" or "Services" wherever used in these Terms and Conditions shall mean services offered by Axis Bank to its Customers under these Terms and Conditions including fund transfer / payment services (NEFT / RTGS / IMPS Facility), cheque / demand draft / pay order facility, Statutory & Tax Payments, Trade & Foreign Exchange Services, Non- financial services (Cheque Book, DD, PAN Update etc.) and any other services being made available from time to time, and shall also include all modifications of such services as Axis Bank may make from time to time.
1.4. "Instructions(s)" shall mean and include all communications made or instructions given by the Customer to Axis Bank by following the Security Procedure for carrying out activities covered under the Services, including any payment instructions for making a remittance or transfer of funds.
1.5. “OTP” shall mean a one-time password / one-time personal Identification number.
1.6. "RBI" shall mean The Reserve Bank of India.
1.7. “NPCI” shall mean National Payments Corporation of India.
1.8. "Regulations" or "Guidelines" shall mean all rules, regulations and / or guidelines issued by the RBI, NPCI or any other governmental or statutory authority from time to time in relation to the Services.
1.9. "Security Procedure" means such procedure prescribed by Axis Bank, from time to time, for the purpose of processing or verifying that an Instruction or a communication amending or cancelling an Instruction is that of the Customer or for detecting error in the transmission for the content of the Instruction.
1.10. "Terms and Conditions" shall mean these Terms and Conditions as may be modified and supplemented, as set out herein.
1.11. "Users" shall mean the representatives of the Customer who have the rights to access the Accounts of the Customer through the CIB and shall include both Users with viewing rights and Users having inputting, uploading, and verification, confirmation and/or authorization rights. Where such authorization rights are given by the Customer on a joint basis, then this term shall mean such joint Users with authorization rights, as the context or meaning may require.
1.12. "Website / Site" shall mean the web-site www.axisbank.com or such other web-site as may be notified by Axis Bank from time to time.
1.13. “GST” shall mean any tax or cess or both imposed on the supply of goods or services or both under GST Laws.
1.14. “GSTIN” shall mean Goods and Services Tax Identification Number.
1.15. “GSTN” shall mean Goods and Services Tax Network.
1.16. “GST Laws” shall mean IGST Act 2017, CGST Act 2017, UTGST Act 2017 and State specific SGST Acts, 2017 and all relevant rules, regulations, notifications and circulars issued under the respective legislations.
1.17 I/We confirm that the Board Resolution (or equivalent) dated DD-MM-YYYY is true and valid. I/We am/are empowered by the Board Resolution (or equivalent) to authorise users to operate accounts mentioned in the application form.
1.18 I/We confirm that the details mentioned in the application form are correct and the email ID provided is official.
1.19 (Mandatory if the email ID of users is not Private) I/We confirm that we do not have email IDs with private domains and the email IDs mentioned for the users in Corporate Internet Banking are in public domain. We shall hold harmless and indemnify the Bank against all risks arising out of, including but not limited to, any compromise, hacking, theft, cyber-crime which may lead to loss of funds due to usage of the public domain IDs for users.
1.20 I/We are aware of the fact that the facility of Corporate Internet Banking is granted solely at our request and that the Bank shall in no way be responsible for any kind of hacking and/or phishing attacks and/or cyber related crime, which may take place or happen in the account during the pendency of the facility and which may result in a loss due to the transfer of the funds from my/our account to the third party's account. I/We are also aware of the fact that while Bank has taken all necessary available precautions the chances of such attacks by third parties cannot be ruled out in any view of the matter, the Bank shall stand indemnified from any such claims from our side.
1.21 I/We accept that the email ID(s) provided for the users mentioned are valid and shall be used for any/all communication from the Bank. The communications may pertain to transactions, information, access or awareness which may be sent from the Bank time to time.
2.1. The use of CIB Services is governed by these Terms and Conditions. These Terms and Conditions are in addition to and not in derogation of any other Terms and Conditions applicable to the Customer as prescribed by Axis Bank.
3.1. Subject to these Terms and Conditions, applicable laws, and other Terms and Conditions as may be specified on Axis Bank's Website, Axis Bank shall provide the Services to the Customer. Axis Bank shall be entitled to modify, upgrade and / or suspend the Services, or the mode manner and extent of the Services from time to time, and shall endeavour to inform the Customer of such change in Services. Axis Bank reserves the right to suspend all or any of the Services provided to the Customer without being required to provide any prior notice and without assigning any reason therefore.
3.2. For availing of, or ceasing to avail of the Services, or any part thereof, the Customer shall make a separate application to Axis Bank in the prescribed format and the Customer shall be governed by such additional Terms and Conditions as prescribed by Axis Bank for this purpose, as well as subject to the applicable laws.
3.3. Axis Bank may, at the request of the Customer, extend the Services to any other existing/ new Accounts, and these Terms and Conditions shall automatically apply to such further use of the Services by the Customer.
3.4. Customer hereby accept and acknowledge that, the intellectual property rights covered in the Services and also developed/generated during the provision of Services by the Bank, shall continue to be owned and vest with the Bank solely and this Terms & Conditions does not in any way confer any right on the Customer for the Ownership or use of the intellectual property rights
3.5. Axis Bank may, classify/ mark/ categorise any Customer/ User/ User ID as “Dormant User”, If the Customer/ User has not logged into the Corporate Internet Banking, through the registered User ID, for a continuous period of 180 (One Hundred and Eighty) [calendar days] from the date such Customer/ User last logged-in through the designated platform for accessing Internet Banking Services by using the registered User ID. Pursuant to such classification/ marking/ categorising of any Customer/ User/ User ID as ‘Dormant User’, such Customer/ User will be unable to access any Corporate Internet Banking Services from the relevant registered User ID without re-activation of such Dormant User ID in Corporate Internet Banking. In order to re-activate a Dormant User ID, the relevant Customer (through an Authorised signatory) / User may provide a written instruction to Axis Bank, requesting re-activation of the Dormant User ID and upon receiving the Reactivation Request, Axis Bank may, at its sole discretion, approve such request for re-activation and grant access back to the Customer/ User by reactivating the User ID.
3.6. The Customer hereby authorizes the Bank to extend the Services of Bulk Payment and TF Connect as a default to existing Customers basis the authorisation matrix provided for Single Payment. The Terms and Conditions as applicable shall apply to such further use of the Services by the Customer.
3.7 Axis bank Limited (AXISB) does not give any guarantee or make a warranty and makes no representation about any superior quality attached to the AXISB Payment Transfer Facility (NEFT, RTGS & IMPS). This is a facility provided by AXISB for transfer of funds in good faith on the presumption that it will work if the parameters are met. The customer agrees and acknowledges that AXISB shall not be liable and shall in no way be held responsible for any damages whatsoever, whether such damages are direct, indirect, incidental or consequential and irrespective of whether any claim is based on loss of revenue, interruption of business due to the failure of any transaction carried out by the customer and processed by AXISB, information provided or disclosed by AXISB regarding customer's Accounts or any loss of any character or nature whatsoever, and whether sustained by the customer or by any other person.
However AXISB shall endeavor to execute and process the transactions as proposed to be made by the customer promptly but shall not be responsible for any lack of response or delay in responding owing to any reason whatsoever, including owing to failure of operational systems or any requirement of law.
Notwithstanding the above, illegal or improper use of the AXISB Transfer Facility (NEFT,RTGS & IMPS) shall render the Customer liable for payment of pecuniary charges or penalties which AXISB may at its sole discretion decide or may result in suspension of the AXISB Payment Transfer Facility (NEFT,RTGS & IMPS) to the Customer. The Customer hereby also agrees to fully indemnify and hold AXISB and its subsidiaries and affiliates harmless against any suit, proceeding initiated against it or any loss, cost or damage incurred by it as a result thereof.
Either AXISB nor its subsidiaries or affiliates shall be liable for any unauthorized persons accessing the records and / or Accounts/ information through the use of AXISB Payment Transfer Facility (NEFT,RTGS & IMPS) through any means including phishing and/or hacking and the Customer hereby fully indemnifies and holds AXISB and its subsidiaries and affiliates harmless against any action, suit, proceeding initiated against it or any loss, cost or damage incurred by it as a result thereof. AXISB shall under no circumstance, be held liable to the customer if the AXISB Payment Transfer Facility (NEFT,RTGS & IMPS) is not available in the desired manner for reasons owing to force-majeure circumstances or any other reason beyond the control of AXISB.
All the records (including electronic) of AXISB generated by the transactions arising out of the use of the AXISB Payment Transfer Facility (NEFT,RTGS & IMPS), including the time the transaction recorded shall be conclusive proof of the genuineness and accuracy of the transaction. For the protection of both the parties, and as a tool to correct misunderstandings, the customer understands, agrees and authorizes AXISB, at its discretion, and without further prior notice to the Customer, to monitor and record any or all telephone conversations (if any) between the Customer and AXISB and any of its employees or agents or instruction provided by the Customer to AXISB.
AXISB expressly disclaims all warranties of any kind, whether express or implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy and completeness, and any warranties relating to non-infringement in the AXISB Payment Transfer Facility (NEFT,RTGS & IMPS).
4.1. Notwithstanding anything contained elsewhere in these Terms and Conditions, where Axis Bank decides to upgrade or modify the Services or provide new services to the Customers, such upgrades, modifications and new services shall be subject to such Terms and Conditions as may be stipulated by Axis Bank, and Axis Bank shall amend or supplement any of these Terms and Conditions, at any time, if such amendment is required, which amendment shall be binding on the Customer. Axis Bank shall endeavour to inform the Customer of such changes. Any modification in these Terms and Conditions will be updated/uploaded on the Website/Site for the Customers, shall be deemed to be notified to the Customers.
5.1. The Customer shall, at its own risk and consequences, access the Services by following the Security Procedure prescribed by Axis Bank from time to time, including use of (i) user-ID and password(s) (ii) One touch devices for accessing Corporate Internet Banking services. In addition, Axis Bank may advise the Customer to adopt such other Security Procedure and means of authentication as Axis Bank may require, and the Customer agrees to abide by such security procedure.
5.2. The Customer and the Users authorized by the Customer shall keep all User IDs and passwords, OTPs, including the passwords, confidential and well protected and should not reveal the same to any unauthorized person, including to any employees and representatives, vendors, partners of Axis Bank. Axis Bank shall in no way be held responsible, if the Customer incurs any loss as a result of the password being disclosed by the Customer or User to any third parties.
5.3. Customer will be given access to Corporate Internet Banking channel through mandatory 2 Factor authentication (2FA) provided by the bank. Axis Bank may provide 2FA through SMS, On call, OTP on Mobile, One touch devices or any such ways as part of its product offering from time to time.
5.4. Customers will mandatorily require to use this 2 FA while accessing or approving of transactions and requests in Internet Banking channel.
5.5. Users will be responsible for the safe custody of their mobile devices or One Touch devices (also known as Hard Token) and bound by, any and all instructions given and/or transactions carried out by the members of its organization by using the 2FA. Axis Bank shall be entitled to presume as genuine all Instructions given by using the Security Procedure.
5.6. Any loss or theft or misplacement or damage to the mobile devices which may lead to compromise of 2 FA should be reported to the Bank immediately for necessary prevention to restrict misuse of the User’s Internet Banking access.
5.7. Axis Bank shall endeavour to adopt appropriate security measures as available in the industry from time to time. However, the Customer acknowledges that the technology used including the Internet, as well as the use of public / shared facilities is susceptible to a number of risks, such as misuse, hacking, virus, malicious, destructive or corrupting code, programme or macro which could affect the Services. Axis Bank will not be responsible for any loss, delays or failures in the processing of instructions, reporting and/ or receipt generation on account of such risks.
5.8. Customer shall update its password on the Corporate Internet Banking platform after every 90 days as per security policy of Axis Bank. For this, Users will be prompted (a pre-intimation) to change their login password from 85th day to 90th day at the time of login.
6.1. All Instructions received from the Customer by Axis Bank shall only be processed during banking hours on working days. An Instruction will only be accepted by Axis Bank if it has been transmitted to Axis Bank in the manner mentioned in these Terms and Conditions, by using the Security Procedure prescribed hereunder. Axis Bank may, in its absolute discretion but without being under any obligation, make further checks as to the authenticity of an Instruction.
6.2. The Customer is solely responsible for the accuracy and authenticity of the Instructions provided to Axis Bank and will be bound by any and all Instructions given and/ or transactions carried out by any User authorized by it. Axis Bank shall be entitled to rely upon all Instructions given by the Customer and act on such Instructions. The Customer acknowledges and agrees that in the event of any inaccuracy in any information and/ or Instruction, there could be consequent erroneous transfers. All such Instructions shall be final and binding on the Customer. In the event of any dispute on the actual Instructions given to Axis Bank, the records of Axis Bank would be final and binding on the Customer.
6.3. An Instruction shall remain effective till such time the same is countermanded by further instructions by the Customer or effectuated by Axis Bank. If the Customer notices an error in the information supplied to Axis Bank in any communication, it shall immediately notify Axis Bank, and Axis Bank will endeavour to rectify the error wherever possible on a "reasonable efforts" basis. In the event of Customer's account receiving an incorrect credit by reason of a mistake committed by any other person, the Customer authorizes Axis Bank to reverse the incorrect credit at any time whatsoever. The Customer shall be liable and continue to remain liable to Axis Bank for any unfair or unjust gain obtained as a result of the same.
6.4. If Axis Bank is of the opinion that (i) an Instruction received by it may not have been properly authorized by the Customer; or (ii) is conflicting, inconsistent, unclear, incomplete, deficient, contrary to any law or policy, or (iii) Axis Bank has reason to believe that the Instruction is issued to carry out an unlawful transaction; or (iv) the Instruction is attached with notice of any special circumstances, (v) the account has insufficient funds or non- availability of clear funds; Axis Bank may, (without being bound to do so) seek clarification from the Customer before acting on any such Instruction or act or refuse to act upon any such Instruction in the manner as it deems fit. Axis Bank will not be responsible or liable for any loss to the Customer or any third party that results from the carrying out or refusal to carry out any Instructions or from any delay in effecting any Instructions in the above circumstances.
6.5. Axis Bank shall not be responsible for any delay in carrying on the Instructions due to any reason whatsoever, including due to any circumstances beyond its reasonable control or any requirement of law or on account of any shortcoming by any third party, vendor, and/ or partner, howsoever caused.
6.6. If any Instruction cannot be given effect unless it is affected by requisite documentation, Axis Bank shall not be required to act on such Instruction until it receives such documentation.
6.7. Axis Bank shall not be liable for any consequences arising out of its failure to carry out the instructions due to inadequacy of funds and/or due any order, guideline or directive received from any governmental body or statutory authority.
6.8. Transaction processing rules and limits will be created in Corporate Internet Banking channel as per the instructions provided by the Customer. The responsibility of initiation and approval of transaction on Internet Banking lies with the Customer and Axis Bank shall not be held liable for any unforeseen consequences which if occurred due to misuse/unauthorised use of facility or compromise of access credentials by users.
6.9. In case of any instruction relating to any foreign currency transaction made by the Customer, the exchange rates quoted by Axis Bank, if any (whether through its Website or otherwise), shall only be provisional and shall be subject to future variations in the exchange rate. The rate at which the transaction is given effect to would be the effective rate for all intents and purposes. Any Instructions given by the Customer should not contravene the provisions of the applicable law including, without limitation, the Regulations, various regulations framed under Foreign Exchange Management Act, 1999, and other rules and regulations laid down by Reserve Bank of India, or any other governmental body or statutory authority.
Have any queries with related to corporate internet banking, get them resolved here. FAQs for corporate banking service will help clear all basic information you might require to get started. Go through the below detailed corporate internet banking faqs or you can reach out to us if you might require more help.
This service is available to any non-individual entity availing Axis Bank’s products and solutions
This service is available to any non-individual entity availing Axis Bank’s products and solutions
Axis Corporate Internet Banking comes with a host of benefits like:
The CIB form can be used for below facilities:
a) View access: View-only access will allow users to view the transactions / statement of accounts linked to their User ID. However, they will not be able to transact on these accounts
b) Transaction access: Transaction access will allow users to do transactions on the accounts linked to the User ID. The following type of transaction accesses can be given:
i. Type A: Users can transact only between own linked accounts
ii. Type B: Users can transact between Own linked accounts, Third party accounts, Tax Payments & NEFT/RTGS/IMPS, Online payments (Payment to third party website via Net Banking)
iii. Type C: Users can only make Tax Payments
You can write to Corporate.Ib@axisbank.com or connect with our Phone Banking team on 1860-500 4971 (Available 24/7). Alternatively you may also connect with your Relationship Manager or Nodal Branch.
NEFT transactions is available 24x7 on Corporate Internet Banking as per details given below:
RTGS transactions can be initiated 24x7 through Corporate Internet Banking as per below.
IMPS transactions are available 24x7, 365 days on Corporate Internet Banking as per below details:
Yes. User can request for specific account access in the CIB application form.
You are required to submit certain documents at any Axis Bank Branch. The documents are as listed below:
| Type of User | Constitution | Documentation applicable as per type of access | |
|---|---|---|---|
| View Only | |||
| Authorized Signatory | Partnership Company / LLP Trust / Society Government Banks | CIB Form | CIBF+Partnerhsip letter (If partner) CIBF+POA (If not partner) CIBF+Board Resolution CIBF+Board Resolution CIBF+Govt. Order CIBF+Board Resolution |
| Non-authorized Signatory | Partnership Company / LLP Trust / Society Government Banks | CIBF+POA CIBF+Partnerhsip letter (If partner) CIBF+POA (If not partner) CIBF+Resolution CIBF+Resolution CIBF+letter CIBF+Resolution | CIBF+KYC+Partnerhsip letter (If partner) CIBF+KYC+POA (If not partner) CIBF+KYC+Board Resolution CIBF+KYC+Board Resolution CIBF+KYC+Govt. Order CIBF+KYC+Board Resolution |
*KYC is mandatory for Authorised signatories.
Once the documents are submitted, your request will be processed in 3 working days subject to fulfillment of document scrutiny by bank. You will receive an SMS with details of your Corporate ID and Login ID. In case you do not receive any communication, please contact your Axis Bank Branch/RM for more information. There could be discrepancies in the request submitted
Sample CIB form is available here.
Sample Board Resolution is available here.
Sample indemnity clause is available here.
CIB has a two-tiered login wherein every corporate customer is issued a Corporate ID and all users under that corporate will be issued a Login ID. In order to access CIB, a user must enter the Corporate ID and Login ID.
For example, Surya working for Vamshi Auto Pvt. Ltd. will use Corporate ID VAMAUT and Login ID SURYA to login.
Corporates cannot alter the Corporate ID issued by the bank. For corporates using CIB for the first time, they may fill up their preferred Corporate ID in CIB form and it will be allotted subject to availability.
User ID can be entered by the user and will be allotted as long as there is no repetition under the same corporate.
Corporate ID and Login ID are not case sensitive, i.e. can be entered in CAPITAL/SMALL LETTERS/BOTH.
Yes.
Profiles for Users in Corporate Internet Banking are as listed below:
Transaction limits can be set to control CIB usage as per the corporate’s requirements.
For a corporate, the following limits can be set:
No. The transaction limits can be set as per the requirements of the corporate. If you do not wish to set any limit, fill CIB form as UNLIMITED.
Mobile number and email ID registration are mandatory for all type of users, i.e. maker, checker, viewer etc. NetSecure is a security feature wherein a One-time Password (OTP) is sent to you by the Bank while conducting a transaction. It is a 2 factor authentication which in addition to login ID and password, ensures heightened security for your online transactions.
NetSecure registration is mandatory for initiating financial transactions through Corporate Internet Banking and for online setting/resetting of password. Also Bank shall send security alerts to users. SMS OTP will be provided as default OTP in case not specifically requested for One touch device.
You can avail OTP through:
No. All users within a corporate must have unique mobile numbers and email IDs registered for the purpose of security.
Yes. Users can fill-up the international number in the CIB form along with the appropriate Country Code.
You will receive your One-touch device at your registered address within 7 to 10 days. One touch devices are sent through courier, delivery will be as per the courier timelines.
The OTP will expire after120 seconds.
Please contact your Nodal Branch/RM or write to Corporate.ib@axisbank.com or call at 1860-500-4971 (Available 24/7).
Yes. Corporates can implement a maker- checker process for greater control over the transactions being made on their accounts. Different profiles can be chosen for each user depending on the role played by them within the corporate.
The number of approvers required for processing transactions by a particular user (Enterer) through Corporate Internet Banking can be defined by entering the information in the space provided for No. of Approver(s) required. Those many users having Approver profile will have to approve the transaction initiated by the Enterer.
For example, if a transaction initiated by a user needs to be approved by two other users, the number of approvers in this case will be 2. A transaction initiated by this user will have to be approved by 2 users with Approver profile.
CIB access is given at Account Level. Account linking is a process where out of the list of accounts pertaining to the corporate, specific accounts are mapped to specific users and this is done as per instructions are provided by the Corporate. Users will only have access to accounts that have been linked to their User ID.
For example, if a corporate has 5 accounts under their customer ID, user A may be mapped to 3 of those accounts whereas user B may be mapped to all 5 accounts.
The CIB form can be used to make any modifications to an existing user under a Corporate setup. Following modifications can be done to an existing set-up using the CIB Form:
Customers have to provide Instructions for modifications through a duly filled CIB form at their Axis Bank home branch. For existing users, only the fields that are to be modified should be filled up (Please refer to sample CIB form here).
For list of documents required, please refer the query “What documents should I submit to get CIB access?”
On receipt of the complete set of documents, the request will be processed in 3 working days, subject to fulfillment of document scrutiny by the Bank. To know more about the status of your request, please visit your Axis Bank home branch or contact your Relationship Manager.
You could place a request for deleting an existing user through a filled CIB form at any Axis Bank Branch or through your dedicated Relationship Manager.
Once the form is submitted, your request will be processed in 3 working days. To know more about the status of your request, please visit your Axis Bank home branch or contact your Relationship Manager.
All account mapped to the Authorizer will be mapped to the Maker / Viewer created.
No
Yes, users with ‘Authorizer’ rights can update Mobile Number and Email IDs for users with ‘Maker’ or ‘Viewer’ rights.
Another ‘Authorizer’ within the same setup will have to authorize new user creation / modification. In case of ‘Entapp’ user profile with Onegen user, he can authorize himself using OTP.
After this, another authorizer will approve the request.
The request has to be approved within 10 days before expiry.
No, you can neither create, nor modify users with ‘Authorizer’ rights. You will have to visit Axis Bank branch or contact your Relationship Manager for the same.
You will be required to reset your login password every 90 days to continue accessing Corporate Banking facilities.
You can change your password from the 91st day till the 180th day to access Corporate Banking facilities. Your account will be temporarily deactivated after 180 days. You will need to contact your Relationship Manager (RM) / nearest branch to reactivate.
You will receive a pre-intimation alert from the Bank from the 85th day till the 90th day and from the 175th day till the 180th day to change your login password. On the 181st day, you will receive an alert of account disablement. Please ensure that your email ID and mobile number registered with Corporate Internet Banking platform are updated in the Bank’s records for receiving alerts.
You are required to change your password every 90 days to ensure the security of your internet banking access.
Yes, you will receive alerts on your registered email and mobile number from the 85th to the 90th day after your last password change, reminding you to update your password. You will also see a prompt on the Corporate Internet Banking portal when you log in. Additionally, you will receive a final alert on the 91st day, by which password change becomes mandatory.
A user will be marked inactive if they do not log in to the Corporate Internet Banking web portal or mobile app for 180 consecutive days. In such cases, access will be locked due to inactivity.
Yes, you will receive notifications via email and SMS on your registered email and mobile number between the 175th and 180th days, prompting you to log in and reset your password. A final notification will be sent on the 181st day once your access to Corporate Internet Banking is locked.
Please visit your branch or contact your Relationship Manager and submit a request letter to reactivate your account. The request letter must be signed by the authorized signatory.
Step 1:- Create an excel sheet as per the below format mentioning the Salary detail. Please note:
Step 2:- Please convert the Excel sheet into Text Format by using the below link.
https://www.axisbiconnect.co.in/FileConverter/SalaryUpload.aspx
The file has now been converted into “Text format”
Step 3:- Please log on to Corporate internet Banking and login using the “Enterer” ID, Click on the UPLOADS option and click on “ Make Payments” .
Here you have to fill up all the details like:
Step 4:- Once all the details are correctly filled, click on “NEXT button” to browse the saved converted text file, enter the transaction password and click on “OK” button
A confirmation window would appear with the reference number.
Step 5:- Please log out as ENT and log in with the approver user id and password, click on the Authorize option -----> Approvals.
Step 6:- Click on Uploads, you would notice the bulk transfer approval details. Select the transaction and click on Approve/Reject button.
Step 7:- Then you have to click on the APPROVE button or REJECT button.
Step 8:- Enter your transaction password, Netsecure Code and click on the OK button to process the transaction.
Quick Tips
Corporate Internet Banking (CIB) can be used to make the following transactions:
CIB can also be used to raise the following requests:
Salary files can be uploaded using CIB 24/7.
You can check the status of the transactions in ‘Transaction Status Enquiry’ option.
Yes, you may schedule a transaction by entering a future date while making a transaction. It will be executed on the day specified.
The transactions should be approved within the following period, else they will become expired:
The transactions should be approved within the following period, else they will become expired:
A CIB user can add up to 20 Payees per day.
Payee added in CIB will be activated after a cooling period of 30 minutes. Payee added after 8 PM will be activated at 8AM on next day.
CIB can be used to make the following tax payments:
Central taxes
For more information, please click here.
Login to your GSTN portal. Create a challan by entering required details and choose Axis Bank. To check the complete process click here For'Goods and Services Tax (GST)'.
Below payments modes will be available on TIN 2.0 for Direct Tax Payments
Direct Tax Transactions under Minor Head codes – 100 - Advance Tax, 200 – TDS/TCS (other than TDS on Sale of Property) and 300 - Self-Assessment, can be initiated directly from Axis Bank CIB channel via Bulk file upload. For Direct Tax payment of Minor Head codes other than 100, 200 and 300, the customer will have to initiate the transaction from TIN 2.0 portal. [Click here to view Annexure – I for detailed description on minor codes & major codes]
The customer will have to visit the TIN 2.0 Income Tax Portal using the link Click here
Below channels will be available to a corporate customer for Direct Tax payments under TIN 2.0
Below channel is available to a retail customer for Direct Tax payments under TIN 2.0
Yes, two factor authentication (OTP) will be required to process Direct Tax payments.
The customer needs to login to TIN 2.0 portal for downloading challans for the Direct Tax payments processed successfully through any mode. TIN 2.0 login link and path to download challan is as below – Path: login to portal >> e-file >> E-pay tax >> Payment History >> Action >> Download The registered email id of the PAN/TAN shall also receive a challan copy from Income Tax Department directly.
The transaction report along with status of CBDT transactions can be downloaded by Corporate customer from our CIB platform. Login to CIB >> Status Enquiry >> Tax Payment >> CBDT >> Enter the relevant period and proceed.
In case the customer has initiated a Direct Tax transaction from TIN 2.0 portal, the customer will be auto-redirected back to TIN 2.0 portal, after payment is completed, for downloading challan.
In case the customer has processed transaction directly from Axis Bank Bulk CBDT channels, the customer will have to login to TIN 2.0 portal, after payment is completed, for downloading challan.
Yes, Bulk File upload is available for customer in TIN 2.0 also. Upload file can cater to transactions of minor head code 100 (Advance tax), 200 (TDS) and 300 (Self-Assessment) only. [Click here to view Annexure -1 for details on minor & major codes]
No, the file format is made simple and easy to understand. The sample file format is available on our Bulk CBDT platform for ready reference to our clients.
Through Bulk file upload in CIB, 1000 transactions per file can be processed at once for Direct Tax payments under minor code 100, 200 and 300 only. [Click here to view Annexure -1 for details on minor & major codes]
Yes, Checker can view the details of the file uploaded by maker with all the transaction particulars before approving. Checker to login to CIB – Approvals Due – CBDT approvals – Select the file and proceed.
Customer can download the sample file format for processing of Direct Tax transactions through Bulk file upload in CIB by using the below path – Login to CIB >> Payments >> Tax Payments >> Bulk CBDT >> Sample file download
Customer can upload bulk file for processing of Direct Tax transaction on CIB by using the below path – Login to CIB >> Payments >> Tax Payment >> Bulk CBDT >> Browse and select the file –upload and proceed
The checker/ authoriser can approve a Direct Tax transaction through Bulk file upload on CIB by using the below path – Login to CIB >> Approvals Due >> CBDT approval >> Select and view the details >> Authorise
26QB, 26QC and 26QD will be initiated from login section on TIN 2.0 portal and hence this can’t be part of bulk upload
While generating a challan on TIN 2.0 portal for payment of Direct Tax, the customer needs to select the option of “Pay at Bank Counter” from the payment modes available on the portal.
Yes, Non-Axis Bank’s Cheque and DD can be accepted at GBM enabled branches.
Direct Tax Challan will get expired in 15 days before which the transaction needs to be successfully completed. In case, the payment is not completed within 15 days, the generated challan will expire and the customer will need to reinitiate a fresh transaction.
No modifications/ rectifications, whatsoever, can be done in the transaction details/ challans after the payment has been successfully processed. Tax Payer may connect with Income Tax Department for such requests and follow their prescribed guidelines.
Bank will not be able to undertake any refund or reverse the funds once the payment for Direct Tax transaction is successfully processed. Tax Payer may connect with Income Tax Department for such requests and follow their prescribed guidelines.
In case the account has been debited but the transaction status is still showing as pending, the customer is suggested to wait for 30-45 minutes for the transaction status to get updated.
In case the transaction status has been confirmed as success by the bank but is still showing as awaiting bank’s confirmation on TIN 2.0 portal, the customer is suggested to wait for 30-45 minutes for the transaction payment status to get updated.
In this exception scenario, the customer is suggested to wait for 30-45 minutes for TIN 2.0 portal to update the status. However, in case of further delay customer should contact TIN 2.0 customer care – For details Click here
No, the system will not accept the decimal value in amount.
Shopping Mall Payment is the facility offered by Axis Bank Corporate Internet Banking that lets you make online payments at various merchant websites. You can use your Axis Bank Current account to make online purchases at these merchant websites. Whether it is shopping online, making tax payments, making travel bookings, paying at educational institutes, buying insurance, buying investments, paying utility bills, making payment to government websites for various services, choose Axis Bank Corporate Internet Banking at any website or app to enjoy hassle-free and secure payments.
A. Having separate initiators and authorizers (Maker Checker Flow)
i. The initiator will login to AXIS Bank Corporate Internet Banking and Select the account through which user wishes to make the payment and confirms the transaction.
ii. The transaction will get accepted and user will be redirected to the merchant website where “Pending for Approval” status will be shown.
iii. The authorizer will then login to AXIS Bank Corporate Internet Banking and approve the transaction.
iv. The purchase amount will get debited from the account and the transaction is complete.
By default, transactions initiated by initiator will get expired on the same day midnight (11:59:59).
B. Having the same initiator and authorizer (Real Time Flow)
i. The user with both maker and checker rights will login to AXIS Bank Corporate Internet Banking and Select the account through which user wishes to make the payment and confirms the transaction.
ii. After the purchase amount is debited from the account, user will be redirected to the merchant website to complete the purchase.
To View the Merchant List : Go to Axis Bank CIB login Page --> Select CIB Downloads under Useful Links --> Select Merchant List for Shopping Mall Transactions
No, few of the merchant websites don’t support Maker checker flow for making payments. On such websites where only real time flow is accepted, users having both maker and checker rights will only be able to complete the transaction. To view which websites support real time or maker checker flow, click here
Yes, by default the transactions initiated by initiator will get expired on the same day midnight (11:59:59). So authorizer has to approve the transaction same day by midnight (11:59:59).
Initiator will have to again initiate the transaction by visiting merchant website and then then it will be available in authorizer’s pending for approval queue again to approve the transaction.
If the merchant is not present in the list, please share the following with corporate.ib@axisbank.com.
We will check with the merchant to update CIB payment option and update you.
Note: - Payment gateway page with list of banks under Internet Banking tab screenshot is a must. This will help us in enabling CIB payment option on the merchant website faster.
To check if your account has been debited or not, you need to login to the Corporate Internet Banking and check your account statement for that transaction.
Yes, your Merchant transactions are subject to the daily default limit set for your account in the CIB.
Note: During process of password generation/reset, if incorrect credentials are inputted five times, CIB disallows further attempts till end of day and the same is communicated through a message on the screen. However, you can retry after 12 am.
**Applicable only for user with transaction rights
Note: Users with transaction access may choose to generate one of the two passwords later, viz., login password & transaction password (i.e. User may repeat the same process, to generate the other password later, if required)
New users requesting CIB access will automatically receive their Corporate ID and User ID via SMS and Email for generating Login password online. SMS and Email will be sent to the Registered Mobile Number (RMN) and Email ID as per the CIB form. You can also use the Unlock ID option.
As a security feature, the Bank will lock password if multiple incorrect attempts are made.
CIB provides multiple layers of protection to secure your online banking experience:
If you suspect any unauthorized transaction in your account, please write a mail to corporate.ib@axisbank.com or call on 1860-500-4971 (Available 24/7). Alternatively, you may also contact your Branch or Relationship Manager.
To protect your account from fraud please take care of the following:
Keep your passwords secret and change them often – Do not share your passwords or NETSECURE codes with anyone. Change your passwords often. Changing passwords often helps in protecting your account even if inadvertently you may have disclosed it to someone. You can change your login and transaction password from My Profile section after logging in.
Make your password difficult to crack – Axis Bank has created protocols for setting passwords to keep your passwords safe. In addition, when you create your password, do not make it similar to your user ID or any other information that is easily available. This will ensure that the passwords are very difficult to crack.
Avoid using cyber cafes to access your internet banking accounts - PCs at cyber cafes may be infested with viruses and Trojans that can capture and transmit your personal data to fraudsters. The easiest way to grab information is key logging software, which records all the keystrokes you typed, to be retrieved later for fraudulent usage. Beware of typing passwords on unknown PCs.
In case you have used a cyber cafe for accessing your account, ensure to do the following:
Keep your computer secure - Some phishing emails or other spam may contain software that can record information on your Internet activities (spyware) or open a 'backdoor' to allow hackers access to your computer (Trojans).
Installing anti-virus software and keeping it up to date will help detect and disable malicious software, while using anti-spam software will stop phishing emails from reaching you. It is also important, particularly for users with a broadband connection, to install a firewall. This will help keep the information on your computer secure while blocking communication from unwanted sources.
Make sure you keep up- to-date and download the latest security patches for your browser. If you don't have any patches installed, visit your browser's website, for example users of Internet Explorer should go to the Microsoft website.
Check the website you are visiting is secure - if the address bar is visible, the URL should start with 'https://' ('s' for secured) rather than the usual 'http://'. If the address bar is not visible as in our Internet Banking website, look for a lock icon on the browser's status bar.
Validate the SSL Certificate - If you are in any doubt, click on the lock icon at the bottom of the secured page. This opens up a new window, displaying the SSL certificate information. Ensure that there is no Red Cross mark preceding the title 'Certificate Information'.
To ensure that you remain protected at all times
Never respond to emails that request personal information - At Axis Bank, we would never ask for your personal details through an email, nor would we ask for your password through any means, phone, fax or in-persons. If any of our bank personnel asks you for your password, do not disclose it and report him or her immediately to us. If you do not recognize an amount charged to you, please report the same in writing to Axis Bank immediately.
In case you suspect an email claiming to be from Axis Bank is fraudulent, please report it to the Bank immediately at corporate.ib@axisbank.com
Note that the fact that the website is using encryption doesn't necessarily mean that the website is legitimate. It only tells you that the data is being sent in encrypted form.
Customer grievances can be raised here.
Please contact our Customer care team on 1860-500-4971 or mail us at corporate.ib@axisbank.com
As an additional security during CIB login, Captcha is available when incorrect credentials are entered to safeguard the user access against BOT attacks & fraudulent practices.
Yes, you will now get alerts on your registered email ID & mobile number in case of incorrect attempts during CIB login. Please ensure that your email ID and mobile number are updated with the bank.
The consent popup is required as part of your confirmation towards information on the product, secure usage guidelines and Terms and conditions applicable for CIB.
You can report fraudulent transaction/s by initiating “Mark a Fraud” option on
Only Approver/s can initiate “Mark a Fraud” for transaction/s on CIB / CMB
You will not be able to log into Corporate Internet and Mobile Banking platform as the ID will be disabled.
You will be required to submit a request letter from the authorised signatories to your Branch or Relationship Manager (RM) or send out an email to corporate.ib@axisbank.com from an authorized signatories to the Corporate Customer Care team. Post verification, set-up will be enabled by the Bank.
Post completion of entire investigation at the Bank’s end, set-up linked with the account will be enabled.
Temporary credit will be provided by the bank during investigation. If the transaction/s is identified fraudulent while undergoing investigation, then the final or the amount which was transacted by the customer will be credited to the account after completion of entire investigation.
You can initiate “Mark a Fraud” only for Single Payment transaction/s (NEFT, RTGS, IMPS, FT payments) initiated from CIB and CMB.
The user needs to enable the mPIN functionality on the Neo for Corporates app to generate an OTP on their mobile device.
Any user who is registered on the neo for corporates App and has enabled mPIN can use this feature.
The ‘Generate OTP on mobile’ option can be used only for login and for initiating transactions on both web and mobile browsers.
No, the user must enable mPIN on the Neo for corporates app to use this functionality.
No, OTP generation will work only for the User ID mapped to the registered mobile number. Authentication for different login IDs and mobile numbers is restricted.
Yes, generating OTP on mobile is secure due to the SIM binding and mPIN authentication process. OTP is generated only after mPIN authorisation on the mobile.
1. Immediately contact Corporate customer care team on 1860 500 4971 (chargeable) or 1800 491 0097 (tollfree) / write to corporate.ib@axisbank.com or your branch/ relationship manager to disable the access CIB.
3. Report the loss to your mobile operator to block the SIM
While adding a payee or initiating a payment, there is option to verify the payee. On clicking ‘Verify Payee’, the beneficiary name as per the payee’s bank will be displayed.
Yes, verify payee is mandatory during the addition of a payee. However, it is optional during payment initiation for an already added payee.
Yes, while the beneficiary name as per the payee’s bank will be displayed, you can assign a name and nickname of your choice in Internet and Mobile Banking.
No, the verify payee option is free and available for all customers.
Yes, the verify payee option remains available during payment initiation for an already added payee at any time.
The National Cyber Reporting Platform (NCRP) refers to the National Cybercrime Reporting Portal, an initiative by the Government of India to facilitate the online reporting of cybercrimes. It enables citizens to report various types of cybercrimes—including those targeting women and children— and track the status of their complaints. The portal is managed by the Indian Cybercrime Coordination Centre (I4C) under the Ministry of Home Affairs.
To alert customers about potential risks when transferring funds, the system will display a pop-up warning whenever a customer attempts to add a beneficiary or make a payment to a beneficiary listed in the NCRP database.
Yes, both the Maker and the Checker will be notified.
Yes, it is at the discretion of the customer (Maker/Checker) to proceed with adding the beneficiary or making the payment, even if the beneficiary appears in the NCRP database.
Kindly advise your IT team to whitelist the sender email ID *@axisbank.com to avail online password reset facility.
Please try Set/Reset Password Link after the domain ID has been whitelisted at your end. If you are still facing issues, please write a mail to corporate.ib@axisbank.com or call on 1860-500-4971 (Available 24/7).
Alternatively, you may also contact your Branch or Relationship Manager.
Submit a written request letter to your Branch / Relationship Manager.
Transaction password is only required for users with transaction access. It will not be applicable for user with View-only access. Please get your access type checked from your Axis branch
In case you exceed the maximum number of permissible incorrect attempts, the account will get deactivated. Please submit written request at your Axis branch or to your RM signed by the authorized signatory.
You can click on Set/Reset password on CIB login page to set your new password.
You can unlock your credentials using ‘Trouble logging in? > Unlock Account’ on the login page of Corporate Internet Banking. Further, enter your Corporate ID and Login ID, authenticate and submit.
You can go to ‘Trouble logging in? > Get your login details’ on the login page of Corporate Internet Banking. Fill in your registered Email ID, Country and Registered Mobile Number (RMN) and proceed. Post submitting, your credentials will be sent to your Registered Email ID.
Yes, Axis Mobile Corporate is available for both iOS and Android mobile users. To know more details about the mobile app, please click here.
a) Select the ‘View More / Detailed Statement’ option from the Corporate Internet Banking homepage.
b) Choose from ‘Domestic Account’ or ‘Other Account’ to see the account balance OR search the account with account number from the search tab.
a) After viewing the account balance, select the account for which you want to download the statement.
b) Select the Transaction Date Range or Period.
c) Select the display format and click on ‘GO’ button.
The statement can be downloaded in the following formats:
The statement can be downloaded for a period of last 3 months or 90 days.
You can view Transaction Date, Value Date, Transactions Particulars, Cheque Number, Amount (INR), Debit / Credit and Balance (INR) and Branch name.
| Status | Tag | Field Name | Content/Options |
| M | 20 | Transaction Reference Number | 16x |
| O | 21 | Related Reference | 16x |
| M | 25 | Account Identification | 35x |
| M | 28C | Statement Number/Sequence Number | 5n[/5n] |
| M | 60a | Opening Balance | F or M |
| O | 61 | Statement Line | 6!n[4!n]2a[1!a]15d1!a3!c16x[//16x] [34x] |
| O | 86 | Information to Account Owner | 6*65x |
| M | 62a | Closing Balance (Booked Funds) | F or M |
| O | 64 | Closing Available Balance (Available Funds) | 1!a6!n3!a15d |
| O | 65 | Forward Available Balance | 1!a6!n3!a15d |
| O | 86 | Information to Account Owner | 6*65x |
CODES
When the first character of subfield 6 Transaction Type Identification Code is 'N' or 'F', the remaining characters may contain one of the following codes:
BNK Securities Related Item - Bank fees
BOE Bill of exchange
BRF Brokerage fee
CAR Securities Related Item - Corporate Actions Related (Should only be used when no specific corporate action event code is available)
CAS Securities Related Item - Cash in Lieu
CHG Charges and other expenses
CHK Cheques
CLR Cash letters/Cheques remittance
CMI Cash management item - No detail
CMN Cash management item - Notional pooling
CMP Compensation claims
CMS Cash management item - Sweeping
CMT Cash management item -Topping
CMZ Cash management item - Zero balancing
COL Collections (used when entering a principal amount)
COM Commission
CPN Securities Related Item - Coupon payments
DCR Documentary credit (used when entering a principal amount)
DDT Direct Debit Item
DIS Securities Related Item - Gains disbursement
DIV Securities Related Item - Dividends
EQA Equivalent amount
EXT Securities Related Item - External transfer for own account
FEX Foreign exchange
INT Interest
LBX Lock box
LDP Loan deposit
MAR Securities Related Item - Margin payments/Receipts
MAT Securities Related Item - Maturity
MGT Securities Related Item - Management fees
MSC Miscellaneous
NWI Securities Related Item - New issues distribution
ODC Overdraft charge
OPT Securities Related Item - Options
PCH Securities Related Item - Purchase (including STIF and Time deposits)
POP Securities Related Item - Pair-off proceeds
PRN Securities Related Item - Principal pay-down/pay-up
REC Securities Related Item - Tax reclaim
RED Securities Related Item - Redemption/Withdrawal
RIG Securities Related Item - Rights
RTI Returned item
SAL Securities Related Item - Sale (including STIF and Time deposits)
SEC Securities (used when entering a principal amount)
SLE Securities Related Item - Securities lending related
STO Standing order
STP Securities Related Item - Stamp duty
SUB Securities Related Item - Subscription
SWP Securities Related Item - SWAP payment
TAX Securities Related Item - Withholding tax payment
TCK Travellers cheques
TCM Securities Related Item - Tripartite collateral management
TRA Securities Related Item - Internal transfer for own account
TRF Transfer
TRN Securities Related Item - Transaction fee
UWC Securities Related Item - Underwriting commission
VDA Value date adjustment (used with an entry made to withdraw an incorrectly dated entry - it will be followed by the correct entry with the relevant code)
WAR Securities Related Item – Warrant
Positive Pay System (Refer RBI Circular No. DPSS.CO.RPPD.NO.309/04.07.005/2020-21) enables an additional security layer in cheque clearance wherein the issuer (drawer) of the cheque shares the cheque details with the bank. When the beneficiary submits the cheque for clearing, the presented cheque details will be compared with the details provided to the Bank through Positive Pay.
The user can avail Positive Pay System if he/she has drawn a cheque for ₹50000/- (Fifty Thousand) or more.
This feature is only mandatory for cheques with amount ₹5,00,000/- or above.
The cheque details that need to be shared are as under:
Customers can share the cheque details with the bank through below channels:
Customers can share the cheque details through Mobile Banking under the path: Services >> Cheques >> Positive Pay. On successfully registration, reference number will be generated.
Customers can share the cheque details through Internet Banking under the path: Services >> Positive Pay. On successfully registration, reference number will be generated.
Customer need to share the Positive Pay details immediately after the cheque has been issued or one working day prior to cheque presentation.
In case of data discrepancy, the cheque will be returned unpaid after referring to the customer through home branch. Insufficient and incorrect details may also lead to cheque return.
Minimum amount for Fixed Deposit creation is INR 5,000 and maximum amount limit is as per the corporate transaction limit
FD can be created for a minimum period of 7 days.
There's no specific period. Pre-mature withdrawal of FD is available *
*FDs can be withdrawn if they are created via Corporate Internet Banking (CIB) only.
Yes. You can opt to reinvest (auto-renew) under “Maturity Instruction” under Fixed Deposits.
To enable Online FD facility in CIB, Corporate has to submit a Request Letter at their Axis Bank branch or to their Relationship Manager (RM).
FDs created online will be linked automatically to the Maker and the Checker (Checker should have a Customer ID level access).
FDs created via branch will be linked as follows:
Look through our knowledge section for helpful blogs and articles.
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