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Account Safety and Security

At Axis Bank, we have a number of ways to monitor your bank account to ensure the safety of your money. However, there are some steps that you may wish to take, should you desire to do the same:

Register for SMS Alerts
  • When you ‘Register for SMS Alerts’, a message is sent to the registered mobile number whenever you conduct a transaction. This way you are always aware of the activity in your account.
  • To register, visit your nearest Axis Bank ATM. Insert card and enter PIN. Select ‘SMS Banking Registration/Update’ menu. Enter your mobile number and verify. You can also visit your nearest AXIS Bank branch to carry out the procedure.

To locate your nearest ATM/branch click here

Register for e-statements

When you register for e-statements, we will stop sending you quarterly statements and send you monthly e-statements instead. This increased frequency enables you to track your account better. click here to register now.

How to Bank Online, safely

Axis Bank takes the utmost precautions to ensure that your online banking and shopping transactions are safe. This is done through various means like 2-factor authentication, Verified by VSIA/MasterCard Secure Code, encryption etc. However, you may want to a take few sensible precautions while transacting online. Click here to know more

How to use your card safely

You can use your debit card for a number of transactions at ATMs, Merchant Outlets and for online transactions. Click here to know what precautions to take while using your card.
At Axis Bank, we will never ask for your personal details through an email. Nor will we ask for your password through any means, phone, fax or in-person. If any of our bank personnel asks you for your password, do not disclose it and report him or her immediately to us. Please write to

Bank Account Portability

Axis Bank’s Savings accounts are completely transferable. With over 1750 branches, even if you change your home, or re-locate to another city Axis Bank ensures that all your account details remain the same, wherever you go!

Benefits of shifting you account

Update your Information

Link your Aadhar Card
What is Aadhaar ?
Aadhaar is a 12-digit unique identification (UID) number which the Unique Identification Authority of India (UIDAI) is issuing for all Indian residents who are enrolling for the same.
Axis Bank has launched the facility for linking Aadhaar number with your bank accounts.

Benefits of Aadhaar Linked Bank Accounts:
Linking your Aadhaar number with your Axis bank Account lets you:
  • Have a single financial address for government subsidies
  • Receive direct credit of LPG subsidy from Government into your account
  • Receive direct credit of other Govt subsidies like welfare funds, pensions, scholarships, MNREGA wages etc. into your account
Here's all you need to do
  • Walk into your nearest Axis Bank branch
  • Fill up Resident Consent Form to link your Axis Bank Account with your Aadhaar number, carry original Aadhaar Card & a copy. Click here to download a copy of the resident consent form.
  • Register your Axis Bank Account Number with the Government Agency for Direct transfer of benefit
Update your Pan Card

It is important for you to have your correct PAN number updated with us so we can ensure that your TDS are processed correctly.
To help us serve you better, please update your PAN through one of the following means:

  • Call Toll Free number 1800-103-5577, 1800-233-5577, 1800-209-5577.
  • Login to Internet Banking. Go to My Profile section > update contact details.
  • Login to the Axis Mobile app. Go to Insta Services> Update PAN and upload relevant documents
  • Visit a branch to update your PAN details.
Update Your Contact Details

Have you updated your contact details yet?
It is of utmost importance, both to you, as well as us, that you constantly update your contact details. This includes your Permanent address, Communication Address and Email ID. You can update these through the following means

  • Login to Internet Banking. Go to My Profile section > update contact details.
  • Login to the Axis Mobile app. Go to Insta Services> Update PAN and upload relevant documents
  • Visit a branch to update contact details

Doorstep Banking

Over the years, it has been a constant endeavor by Axis Bank to empower customers with self service channels.While the bank has one of the highest networks of ATMs , a best in class mobile banking application and a secure and robust internet banking, we also realize in certain cases of emergency or otherwise you might need services at your Doorstep.

Axis Bank thus offers you the facility of Doorstep Banking. Call any of our 3 Toll Free Phone Banking Numbers to speak to a Phone Banking Officer and request for any of the following services

  • Pick up of Cash
  • Pick up of Instruments
  • Delivery of Cash/ Demand Drafts

Follow the simple procedure as guided by the Phone Banking officer and avail services at your Doorstep. At Axis Bank we endeavor to make banking simple, safe and secure and the new Doorstep Banking strives for that.