Axis ASAP FAQs

Axis ASAP is a new age digital savings account offered by Axis Bank. You can open an Axis ASAP account by downloading the Axis Mobile App or by visiting www.axisbank.com/asap & registering your Aadhaar, PAN & other basic details. Axis ASAP is a zero balance account & offers higher interest rates on balances above Rs 10,000.

Axis ASAP is a fully loaded Digital Savings Account. Below are the features of Axis ASAP account.
Get your Bank Account Number Instantly - You can open your Axis ASAP account within a few minutes & you receive your account number immediately.
No minimum balance - Enjoy all banking benefits with no balance committment.
Auto FD - Your Axis ASAP account gives you higher interest rates on balances above Rs 10,000 through its Auto FD feature.
Virtual Debit card - Shop online with ease using your Virtual Debit Card
Free Funds Transfer - Transfer funds online for free using NEFT or IMPS or RTGS
Physical Debit card - Request for a physical debit card through net banking or Axis Mobile App for Rs 300 + GST

You can open an Axis ASAP Savings Account instantly as long as

  • You are an Indian citizen
  • Have a valid PAN and Aadhaar number
  • Have a valid mobile number linked to your Aadhaar
  • You are above 18 years of age

The maximum amount you can keep in this account at any given point of time is Rs.1 Lakh.

You can credit a maximum of Rs.2 Lakhs in this account and post which you will need to convert to Full KYC account. The validity of this account will be 1 year, within which you will need to convert this account to a Full KYC Account. Converting to a Full KYC account will also remove the transaction limits from your account.

You need to have the following details to open an Axis ASAP Account:

  • Valid Aadhaar Card & PAN Card
  • Valid mobile number linked to Aadhaar Card
  • Your name on the Aadhaar Card & PAN Card should match.

Make sure these requirements are met. If you are still facing issues, please contact us on the Call Centre Numbers or send us an email by visiting axisbank.com/support.

You can visit your nearest Axis Bank branch to complete your KYC. Please carry any of the documents mentioned in the link below.

click here to download KYC form

You will receive a Welcome Email & SMS (which includes a Welcome Letter giving details about your ASAP account. If you have opted for a physical Debit Card, you will receive a welcome letter along with a physical Debit Card.

Axis ASAP brings you a complimentary ‘Virtual Debit Card’ for all your shopping needs online.
It’s a digital card that provides easy, secure online transactions.
It does not have any plastic existence.
The card ensures that all your important details viz. the card number, the 'VALID FROM' date, the expiry date and the CVV number are all visible online.
The Virtual Debit Card can be easily activated on setting a PIN once you open your ASAP Account.

You receive a virtual debit card immediately after opening an Axis ASAP account.

In case you have not written down your Virtual Card details, please follow the below steps:
a. Axis Bank Website : Home Page >> Open ASAP Account >> I am a returning user >> Enter Mobile No. & Aadhaar No. >> Your Virtual Card details will be displayed
b. Axis Mobile App: Login >> Accounts >> Click on Your ASAP Account No. >> View Debit Card Details

You can generate your Online Debit Card PIN using the below options: a. Call : Call us on the Call Centre numbers
b. Internet Banking: Select the Debit Card through My Debit Cards under Accounts option >> Click on Set Debit Card PIN from drop down under More Services & enter New PIN & Expiry Date >> Enter NetSecure code received through SMS
c. Axis Mobile app: Click on Debit Cards through Services under Banking option from the Menu >> Click on Set / Reset PIN & Select your Debit Card >> Enter New PIN & Enter MPIN to process your request

The Online Debit Card will have an e-commerce transaction limit of Rs.1,00,000/- per day.

You do not earn reward points on using your Virtual / Online Debit Card linked to your Axis ASAP Account. However, you do earn points for transactions done through your Online Rewards Debit Card (Physical Debit Card)

You receive a complimentary Online Debit Card when you open an Axis ASAP account. However, you can choose to opt for a physical Debit Card which comes at an issuance cost of Rs.300/- plus taxes & Annual Renewal Fee of Rs. 500/- plus taxes. You can apply for a physical debit card through the following channels
Axis Mobile App
Axis Bank Internet Banking
Any Axis Bank branch
Axis Bank call centres

You can use your Online / Virtual Debit Card only for online transactions like shopping, travel, recharge, transferring funds etc. However, an Online Debit Card cannot be used at Retail outlets where you swipe your physical Debit Card. You can use the physical Debit Card to withdraw cash at any ATM.

Your Online / Virtual Debit Card is valid until the expiry date mentioned on it. However, If you opt for a Physical Debit Card for your Axis ASAP Account, your Online Debit Card will blocked on receipt and first usage of your Physical Debit Card. Please Note: If you block a Virtual Debit Card it cannot be replaced. However, a physical Debit Card can be issued to you if you wish to opt for a Debit Card later.

You receive a complimentary Online Debit Card when you open an Axis ASAP account. However, you can choose to opt for a physical Debit Card which comes at an issuance cost of Rs.300/- plus taxes & Annual Renewal Fee of Rs. 500/- plus taxes.

a. Axis Mobile App : Click on Banking >> Services >> Debit Cards >> Upgrade >> Select the Card b. Internet Banking: Select your Debit Card through My Debit Cards under the Accounts option >> Select between Block / Replace / Upgrade & the card you wish to upgrade to >> Enter code received through SMS c. Call : Call us on the Call Centre numbers d. Branch : You can visit your nearest Axis Bank branch & place a request to get a physical Debit Card for your Axis ASAP Account. Before that you must complete KYC process at our branch and update your signature.

As an Axis ASAP Account holder you can enjoy the below listed benefits for your Debit Card: • Physical 'Online Rewards Debit Card' with a daily withdrawal limit of Rs 50,000 & shopping limit of Rs 4,00,000. • Earn 3X Axis eDGE Reward Points when you shop online using this physical Debit Card. To know more about the features & benefits of the 'Online Rewards Debit Card', please click https://www.axisbank.com/retail/cards/debit-cards/online-rewards-debit-card

As an Axis ASAP Account holder, you can opt for a physical 'Online Rewards Debit Card' which has an issuance fee of Rs.300/- plus taxes and an annual renewal fee of Rs.500/- plus taxes.

The physical Debit Card is delivered to your Aadhaar address in 7 working days. If you have not received it please call us on our Call Centre numbers for resolution.

You can generate the Debit Card PIN for your Physical Debit Card using the below options: a. Internet Banking: Select the Debit Card through My Debit Cards under Accounts option >> Click on Set Debit Card PIN from drop down under More Services & enter New PIN & Expiry Date >> Enter NetSecure code received through SMS b. Axis Mobile app: Click on Debit Cards through Services under Banking option from the Menu >> Click on Set / Reset PIN & Select your Debit Card >> Enter New PIN & Enter MPIN to process your request c. Phone: Call Call Centre number >> Select Debit Card PIN Generation >> Validate Debit Card Number, Expiry Date, and Account Number >> Select PIN Generation >> Enter Activation Code >> Set Debit Card PIN Please Note: Activation code is sent on your email ID / Mobile phone during this process and is valid for 30 minutes d. ATM: Insert Debit Card at ATM >> Select PIN Change Option >> Enter Mobile No. >> Enter Pass Code >> Enter New PIN

Incase you have not completed your KYC, you can visit any Axis bank branch with any one of the documents mentioned in the link below. https://www.axisbank.com/docs/default-source/download-document/personal/accounts/re-kyc-form.pdf?sfvrsn=0 Post completion of KYC, you can update your address on record by providing a valid address proof. If you have already completed your KYC and wish to change your address, you can change it on Axis Mobile app or Axis Internet Banking.

If you have opted for a Physical Debit Card for your Axis ASAP Account, your Online Debit Card will blocked on first usage of your Physical Debit Card.

You need to complete your KYC to be eligible for a cheque book. You can visit any Axis bank branch with any one of the documents mentioned in the link below. https://www.axisbank.com/docs/default-source/download-document/personal/accounts/re-kyc-form.pdf?sfvrsn=0 Post completion of KYC

A cheque book can be issued for your Axis ASAP account only after you have completed your KYC. Visit https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ChequeBookRequest.aspx to know how you can apply for a chequebook.

A charge of Rs.50/- is applicable for a cheque book of 20 leaves. Please note: You will be able to request for a Cheque Book only after you have completed your KYC at any Axis Bank branch.

For balances up to Rs. 10000, you will earn the prevailing Savings Account interest rate. For balances above Rs. 10500, a Flexi Fixed Deposit (FFD) will get automatically created in multiples of Rs. 500 and the rate applicable would be of the prevailing 1 year Fixed Deposit Rate.

In case of premature withdrawal of FFD, the interest will get credited to your account instantly. On maturity, the principal and interest would get re-invested automatically into another 1 year FFD.

Flexi Fixed Deposit feature is enabled on your Axis ASAP Account by default. You need not submit a separate request for it.

Illustration: If the balance in your account is Rs. 11400, you will earn the prevailing savings account interest of 3.5 % on balance of Rs. 10,400 and Rs. 1,000 will be automatically transferred to a flexi deposit for 1 year where you earn the prevailing 1 year FD rate.

KYC means “Know Your Customer”. It is a process by which banks obtain information about the identity and address of the customers. This process helps to ensure that banks' services are not misused.

Incase you have not completed your KYC at an Axis Bank Branch, your ASAP account will be valid only for one year. Post completing your KYC, all restrictions from your account are lifted.

Account Balance Limit of 1 lac (restriction) is lifted Account credit limit of 2 lacs (restriction) is lifted Request Cheque Book Funding through cheque Funding through Cash Deposit

Incase you have a virtual debit card you can initiate online transactions line shopping, travel, recharge, transferring funds etc from your Axis ASAP Account. If you have a physical debit card, you can initiate all online transactions mentioned above & use your debit card at ATMs to withdraw money or swipe it at any merchant outlets.

You can visit your nearest Axis Bank branch to complete your KYC. Please carry any of the documents mentioned in the link below. Click https://www.axisbank.com/docs/default-source/download-document/personal/accounts/re-kyc-form.pdf?sfvrsn=0 to download KYC form

To know the detailed list of fees & charges on your Axis ASAP Account, please click https://www.axisbank.com/accounts/savings-account/axis-asap/fee_charges.html. Please Note : There is no fee to open an Axis ASAP Account.

The charges for ATM transactions are as below: a. Axis Bank ATM: First 5 transactions (Financial + Non-Financial) free b. Non-Axis Bank ATM: • Metro Locations (Mumbai, Delhi-NCR, Chennai, Kolkata, Bangalore and Hyderabad) – First 3 transactions (Financial + Non-Financial) free • Locations other than the above - First 5 transactions (Financial + Non-Financial) free Click https://www.axisbank.com/accounts/savings-account/axis-asap/fee_charges.html to know the applicable charges for using ATMs

A charge of Rs.50/- per cheque book of 20 leaves is applicable

You can register for Internet Banking by directly logging in using your ASAP savings account debit card details. If you wish to login using your Customer ID, you may do so one day after account opening date by registering as 'First time user' on Internet Banking login page.

You can register for Axis Mobile using the registered mobile number. You will need to authenticate yourself using ASAP savings account debit card details before initiating any financial transactions. If you are an existing Axis Bank customer, you will be able to view your ASAP account details one day after account opening date. In case you are unable to view Axis ASAP account, please refresh your accounts by visiting Manage > App settings > Refresh Accounts in your Axis Mobile app.

Visit www.axisbank.com/offers to see the list of offers.

Visit www.axisbank.com/offers to see the list of offers along with their expiry dates.

Visit www.axisbank.com/offers to see how you can avail offers.

In this case you can call us on the Call Centre numbers or write to us from the Email tab by visiting www.axisbank.com/support or visit the nearest Axis Bank Branch.

Your Axis ASAP account gives you an option of setting a goal. The goal could be any of your short term financial dreams. ASAP goals is available only on Axis Mobile.

You can only create a goal on Axis Mobile. Steps as below. Login to Axis Mobile App >> Click on ASAP goals tile on the homepage >> Click on set goals >> Choose from the goals mentioned in carousal >> Choose goal amount >> Choose target date (more than 3 months & less than 3 years from current date) >> Click on start tracking

Currently, you can only create a single goal.

You can change your goal using the edit goal feature on ASAP goals. You can edit your goal type, goal date & goal amount.

Your goal duration has to be more than 3 months & less than 3 years.

It is always good to have a nominee for your account. In case of an unforeseen circumstances the funds can be transferred to the nominee without hassle.

At this time, this account is only available for Single Account Holders.

Yes, the customer can visit the nearest loan centre to link their Axis ASAP Account with their Axis Loan Account.

Post KYC completion, an ASAP customer is eligible to apply for any Axis Bank product.

If you have moved to a new location, you would need to update your new address on your Aadhaar. You can either do it online on UIDAI website, or send a request by post or visit your nearest Aadhaar enrolment centre. Once the address is updated you can open an Axis ASAP Account with the correct details. For details, click https://uidai.gov.in/.

Your Axis ASAP account is a zero balance account. However, if you wish to enjoy the Flexi Fixed Deposit Facility you will need to fund your account in excess of Rs.10,000/-

You need to visit any Axis Bank branch and submit a written application for the closure of your Axis ASAP account.

Click https://application.axisbank.com/webforms/axis-support/sub-product/Bank-SB.aspx to know more about Axis ASAP Account.

You need to voluntarily share your Aadhaar details to open an Axis ASAP account. Incase you do not wish to share your Aadhaar details, you can visit your nearest Axis Bank and open a savings account from our range of products.

Direct Benefit Transfer or DBT is an attempt to change the mechanism of transferring subsidies launched by Government of India on 1 January 2013. This program aims to transfer subsidies directly to the people through their bank accounts.

You do not receive a chequebook for your ASAP Account. However, after completing your KYC you can apply for chequebook. Know more

You can change your goal using the edit goal feature on ASAP goals. You can edit your goal type, goal date & goal amount.

There is no charge or penalty for not achieving your savings goal or missing a payment for your goal.

Consolidated charges are a charges that have been accrued to your account. These charges are levied once a month if they are applicable to your account. List of charges are mentioned in the link below.https://application.axisbank.co.in/webforms/axis-support/sub-issues/NRIServices-chequebookqueriesnriservices.aspx

On balances below Rs 10,000 you earn normal savings account interest rates. When your account balance crosses Rs 10,000, you get the prevailing 1 one year FD rate on the balance above Rs 10,000. To know more visit https://www.axisbank.com/accounts/savings-account/axis-asap/terms_conditions.html

For balances up to Rs. 10000, you will earn the prevailing Savings Account interest rate. For balances above Rs. 10000, a Flexi Fixed Deposit (FFD) will get automatically created in multiples of Rs. 500 and the rate applicable would be of the prevailing 1 year Fixed Deposit Rate. If the balance in your account is Rs. 11400, you will earn the prevailing savings account interest of 3.5 % on balance of Rs. 10,400 and Rs. 1,000 will be automatically transferred to a flexi deposit for 1 year where you earn the prevailing 1 year FD rate. Flexi Fixed Deposits offer certain benefits over normal fixed deposits, primarily due to the flexibility and liquidity they offer. In a normal fixed deposit, individuals generally deposit a certain sum of money for a particular period of time, with this amount earning fixed interest. Withdrawing this amount before maturity is generally not permitted, which can be a problem in emergencies. Flexi Fixed Deposits overcome this problem by allowing account holders to withdraw / access money any time anywhere .