The Bank started its retail microfinance operations through its branch network under flagship program Axis Sahyog in Feb, 2013.

The program aims to lend small ticket unsecured loans in the range of Rs 10k to 50k to economically active poor women individually or under Joint Liability Group (JLG). JLG lending is a proven microfinance model wherein the social collateral or the peer pressure of the group members ensures healthy credit discipline. These loans help the women to expand their existing businesses or take up new livelihood activities. As a part of bundled product offering, the Bank provides insurance to women clients and their spouse to save them from financial stress in case of exigencies. The program is presently operational across 17 States and 1 Union Territory namely Assam, Bihar, Chhattisgarh, Goa, Gujarat, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Pondicherry, Rajasthan, Sikkim, Tamil Nadu, Uttar Pradesh, Uttarakhand and West Bengal.