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Axis Aha! - Your Conversational AI Banking Assistant

5 minsMay 27, 2018

It is said that 'Simplicity is the best policy'. Axis Aha! is here for the same reason. You can simply speak or text Axis Aha! and it shall abide.

We understand that your time is precious. Next time you visit us, Simply Ask Axis Aha!. It is convenient, fast and intelligent.

Axis Aha! brings the power of AI and ML to banking and is an interactive and exciting channel which enables you to bank seamlessly.

This is the first step towards voice banking and it helps you to enquire, request and transact without the hassle of navigating through pages.

For banking and investment activity too, at times, particularly in the age of internet banking and robo-investing, besides your relationship manager, a conversational assistant, powered with artificial intelligence and machine learning, can be a great support.

Axis Bank’s AI-powered Axis Aha! –– A conversational banking assistant –– is here at your recourse:

It can help you with transferring funds, ordering a cheque book, clearing credit card & utility bills (electricity, gas etc.), recharging your mobile phone, enhancing debit card limits, switching off debit card temporarily, blocking your credit, debit and/or forex card, , and much more!


Yes, you can accomplish all these by simply SPEAKING to Axis Aha!

Now simply ask and Axis Aha! will do the rest:

  • “What’s my Account balance?
  • “Order a cheque book”
  • “I want to pay my credit card bill”
  • “Transfer 5000 to Mom”
  • “I have lost my wallet. What to do?”
  • “Increase my debit card limits”
  • “Recharge my mobile”

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Here’s Axis Aha! a step towards the changing landscape of banking.

A shift from Navigation to Conversation

Say, Say, you want begin your financial journey and want to open a savings account right away, ‘Axis Aha!’ can assist you to open ‘Axis ASAP’ –– a Digital Savings Account simply using your Aadhaar and PAN details.

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Similarly, say you want to take the next step, invest in a fixed deposit with Axis Bank; Axis Aha! Will help you out.. ‘Axis Aha!’ will direct you to the bank’s fixed deposit page that explains the features, eligibility, and the documentation required before you book your bank fixed deposit –– either online or offline.

For complete wealth management solution, Axis Aha! redirects you to Burgundy programme, whereby you can invest in equity, Initial Public Offerings (IPOs - through IPOSmart), mutual funds (lumpsum and/or SIPs), Non-Convertible Debentures (NCD), bonds, etc.

Likewise, to address your financial goal of buying a dream home, ‘Axis Aha!’ takes you through home loans from Axis Bank, enlightening the potential EMI on the home loan, types of home loans, and interest rate applicable on home loans.

And after you’ve taken a home loan and started paying your home loan EMIs, it can even guide you to view your repayment schedule and obtain interest certificate.

See how to use the chatbot:

Axis Aha! - How to use! 

Now Converse to bank. You can Transfer funds, Recharge your Mobile, Pay bills, Block a card and get your banking queries answered instantly.

Axis Aha! - Features
Transfer funds, Recharge your Mobile, Pay bills, Block a card and lots more

During an emergency, when you are in dire needs of funds but do not want to liquidate existing investments, ‘Axis Aha!’ can help you with the Personal Loan. It enables you to calculate your EMI on a personal loan well before you apply for a loan to get a fair estimate of your debt obligation.

[Read: Want To Take A Personal Loan For Wedding? Here's What You Need To Know]

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‘Axis Aha!’ can also help you to choose from a wide range of credit cards from Axis Bank such as: Axis Bank Buzz Credit Card; MY Zone Credit Card; Neo Credit Card; Axis Bank Vistara Credit Card; Axis Bank Vistara Signature Credit Card; Axis Bank Vistara Infinite Credit Card ; Privilege Credit Card with Unlimited Travel Benefits Account…and so on, each catering to distinct needs as per their features.

And the best part is, every time you spend using the credit card, you earn Axis eDGE loyalty reward points that can be redeemed against some exciting offers.

[Read:Credit Cards & Credit Card Rewards: Myths and Reality ]

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When you travel abroad –––whether for leisure or business–––go cash-less! ‘Axis Aha!’ recommends a Multicurrency Forex card, a prepaid card which facilitates you to load as many as 16 currencies. This card is available to resident individuals over the counter at any branch of Axis Bank.

To know more about Axis Bank’s Multi-Currency Forex Card and documentation required, click here.

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‘Axis Aha!’ also helps you with gifting needs.
It advises a gift card (a prepaid card), a smart choice, when you aren’t sure of one’s choice. You can load any amount ranging from Rs 500 to Rs 10,000. The card comes with a one-year and is widely accepted at merchandise outlets and online shopping portals. Note that cash withdrawals aren’t permitted nor are they reloadable. The card comes with a unique PIN to ensure security of the transactions.

To conclude…

‘Axis Aha!’, offers many more such interesting features, serving to be a conversational assistant for almost all your banking and finance related any needs.

However, note that being the custodian of your hard-earned money, certain features such as knowing account balance, transferring money, paying utility bills, managing debit card, etc., would require you to login to Internet Banking, because without that Axis Aha! cannot allow you to transact.

You can login using :

  • Internet Banking credentials,
  • Debit Card details or
  • mPIN

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Use ‘Axis Aha!’ to your advantage today!

Happy Banking!

Disclaimer: This article has been authored by PersonalFN, a Mumbai based Financial Planning and Mutual Fund research firm known for offering unbiased and honest opinion on investing. Axis bank doesn't influence any views of the author in any way. Axis Bank & PersonalFN shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.