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Overseas Banking Grievance Redressal

Share your banking service grievance, for we are listening to
resolve them.

Axis Bank is committed to extend the best possible services to its customers. Our customers can utilize different channels to reach to the bank to seek information on products and services, as well as submit the grievance to the bank. If you have a grievance, please follow the following process:

 

Click here for online submission of your grievance

You will receive a response within 10 working days.

 

If the above resolution does not meet your expectations
please write to Nodal Officer.

Click here to e-mail

You will receive a response within 10 working days.

 

If you are still not satisfied with the resolution, please write to Principal Nodal Officer (PNO).

Click here to send an e-mail.

You will receive a response within 10 working days.

If after following steps 1, 2 and 3, your issue still remains unresolved, you may directly approach the Banking Ombudsman of the country where your account is maintained.